Solving Windows Defender and Edge Browser blocking Ancestral Sources

  • Skill Level: Advanced, Intermediate, and New User
  • FH versions: V4, V5, V6, and V7
  • In Topics: Using Ancestral Sources 

Windows Defender, and other anti-virus software, build in protection to stop less well-known applications from installing. They may also prevent applications from accessing your documents folder unless you give permission for them to do so. You may also get warnings when downloading Ancestral Sources in your browser.

Warnings when downloading Ancestral Sources in Microsoft Edge

When the download has completed you may see a message like this at the bottom of the browser:

If you click the 3 dots button you can select the Keep option. You should also choose the Report this file as safe. If enough people report the file as being safe, Microsoft will eventually accept that Ancestral Sources should be trusted.

Following this you will probably see a warning that This app might harm your device.

Select the Show more option and click on Keep anyway. You should then be able to go into your downloads folder and run the program to install it.

Warnings when first installing Ancestral Sources

You may get a message that Microsoft Defender Smartscreen prevented an unrecognised app from starting. Click on More info and then click the Run anyway button.

Ancestral Sources blocked from accessing documents

If you get warnings when you first run Ancestral Sources that it is unable to create a folder, copy a file or saving a template then this may be caused by Windows Defender blocking Ancestral Sources.

You may spot an alert on the bottom right of the screen, similar to this:

This may be due to the Windows Security Ransomware Protection. The steps to resolve this issue are as follows:

1. Go to the Windows 10 start menu and type in Ransomware and then open the Ransomware Protection application.

2. If the Controlled folder access switch is on then this is almost certainly the cause of the blockage: Click on the Allow an app through controlled folder access link and go onto step 3 below. If the switch is off then you’ll need to investigate another cause for the blockage (ask in the Ancestral Sources forum).

3. On the Allow an app through controlled folder access page, click on the Add an allowed app button and select Recently blocked app.

4. Assuming Ancestral Sources.exe is in the list of recently blocked apps, click on the + button to unblock it. And then click Close. You should now be able to run Ancestral Sources without errors.

Last update: 12 Dec 2020