How to Add Content to the Knowledge Base

Table of Contents

The Table of Contents will be automatically generated from Heading levels 2, 3 and 4. Do not disable the Fixed ToC.

Glossary Entries

Do not disable the Glossary for your post, unless you’re confident that you are not referring to anything in the Glossary.

If you use a term or phrase that is in the Glossary, it will be highlighted the first time it occurs on the page. You do not need to do anything to achieve this, other than ensure the Glossary entries you need have been created. It is your responsibility to create any missing entries that your content requires.

If you are using a word or phrase that appears in the Glossary but also has an everyday meaning (e.g. note), you can add a shortcode like this:


to prevent the glossary pop up appearing on that instance of the term.

More Fields

Some forms of content have More Fields below the main body, and you should not forget to populate these if relevant.

Help file references

Knowledge Base Articles can have 2 optional help file links  associated with them (one for V6 and one for V7); these should be used to avoid repeating information that is in the relevant Help File(s)

  • Enter it in the field provided as page reference|page description
  • The page reference you need is the word before ‘.htm’ in the url for the page; and the description should be the title of the help page.
    • Tip: Welcome to Family Historian will take you to the V6 help file so you can navigate to the page you need and find the id in the url, and the page title; and Welcome to Family Historian will take you to the V7 help file so you can navigate to the page you need and find the id in the url, and the page title.
Forum Topics

For Knowledge Base articles, there may be relevant discussions in the FHUG forums. Enter them here, one link per line.

  • Type [topic]topic number|topic title[/topic] to link to a FHUG forum discussion, or cut and paste the shortcode from the relevant topic in the forums (click on the * next to the topic title), to display e.g.  Please read BEFORE posting
Useful External Links

For Knowledge Base articles, you may wish to provide links to external sites without breaking the flow of your article.  This is particularly true if there are a lot of relevant external links, and/or you want to enable readers to easily find the links in one convenient place.

Insert the links here, with a brief description of what each is.

Show on Front Screen

For Knowledge Base articles, you have the option to mark an article as important enough to be linked from the front page of the site rather than from within its topic page.

Use this sparingly, or it will become meaningless, and note the caveat about how you need to add topics to the article.


Downloads, unsurprisingly, need a file to download; you should use the Add File button to add the relevant file to the Media library.

External Website

Links (Services & Utilities, and Member Websites) need an external website link. Enter only the URL of the website as plain text. When displayed, it will be displayed with the name of the content.