How to Add Content to the Knowledge Base

Editing with an Editor’s Account

An Editor’s account will allow you to create or edit all content types (Articles, Downloads, Links, Glossary items) and add or edit items in the Media Library which can be then be included in content. You’ll need to familiarise yourself with your Editor’s Dashboard; with the structure of various content types; with the Knowledge Base style guides for content and layout/appearance; and how to use the Knowledge Base editor. If you’re going to request an Editor’s Account, please familiarise yourself with the User Help first, which outlines the key content types and navigation facilities.

Requesting an Editor’s Account

Under Contribute on the Knowledge Base menu, there’s a link to Request an Editor’s Account. Provide your FHUG User ID and email address, which will be checked against the FHUG membership list; once you’ve been verified, you’ll be emailed details of your Editor’s account (which will have the same name as your FHUG User ID).

We recommend the first thing you do when your account is created is change your password (on your Profile page).

Welcome to Your Dashboard

When you log in, you will be be presented with your Dashboard and some useful links for editors.

Down the left you can see a menu of the content types you can edit.

  • Media is the library of image files, downloads etc.
  • Glossary terms are very brief descriptions of key terms that will pop-up on hover in other content, with a link to more detailed information.
  • Code Snippets are Lua code snippets for use by plugin developers.
  • Downloads, KB Articles, Member Websites, and Services & Utilities are the main content types within the Knowledge Base.
  • Revisions shows changes to existing articles proposed by yourself which are awaiting review before publication.
  • On your Profile page, you can change your email and password, and the colour scheme for your dashboard. Most of the other information is not used and can safely be left blank.
  • Tools does not currently offer you any functionality and can be ignored.


Select a content type, and choose whether to Add New (create a new piece of content) or select All… to see existing content, as shown in the next screenshot. From the Dashboard left hand menu, you can also view a list of all the Search Terms that have been created, and create new ones.

Hovering over the content title shows its editing options in a menu that appears underneath.

  • Edit allows you to edit the content;.
  • Quick Edit allows you to edit some of the fields associated with the content (but not the content itself).
  • View shows you the content as an ordinary user would see it.

Both Add New and Edit take you to the same editing screen.