* Please Help!!

[PyreneesPirate]

Hello everyone,

I bought version 3 in the offer period at the end of last year which entitled me to a free upgrade to version 4 when it was released in May. And I upgraded at the time to version 4 and installed version 4.0.2 later and all was well until my 4 month old laptop expired last week and I needed to reinstal completely.

I now have the problem that I have installed V3 with my key and I tried to upgrade to v4 via the e-mail link provided by Calico at the time, but I get a message that the link is no longer there. Does anyone know where I can find the free link to upgrade v3 to v4 please? Then I can upgrade again to 4.0.2. I have tried downloading 4.0.2 directly but it wont let me overwrite v3!

Any help would be greatly appreciated.

Pyrenees Pirate [cry]

ID:4196

[Jane]

Just email support@family-historian.co.uk and ask them to extend your download for you.

[PyreneesPirate]

Thanks Jane,

Have sent an e-mail to support, and in the meantime checked my e-mail and a link has been sent through.

Excellent service!

Pyrenees Pirate [smile]