I am trying to re-install Family Historian on my computer. Having followed the upgrade path I am having to start at version 2 and work upwards. No problem until I get to the 3 to 4 upgrade when I reach the point to enter licence details. Even though I am copying & pasting the Licence Name & Registration Key from the F H Order e-mail, I am getting a 'Key is not valid. Please check it carefully & try again message. Re-installation is due to upgrading from XP to Windows 7
Robert
ID:5993
* Re-installing Family Historian
- tatewise
- Megastar
- Posts: 27082
- Joined: 25 May 2010 11:00
- Family Historian: V7
- Location: Torbay, Devon, UK
- Contact:
Re-installing Family Historian
Presumably you have two FH Upgrade Licence Names & Registration Keys.
One for Upgrade from V2 to V3, and another for Upgrade from V3 to V4.
If you still have all the original E-mail and purchase details, then Calico Pie may be able to help.
Please also review the advice at How to Reinstall FH.
One for Upgrade from V2 to V3, and another for Upgrade from V3 to V4.
If you still have all the original E-mail and purchase details, then Calico Pie may be able to help.
Please also review the advice at How to Reinstall FH.