* Help needed activating FH 7.0.7

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Eldon Wade
Gold
Posts: 19
Joined: 16 Aug 2020 13:16
Family Historian: V7
Location: Winter Park Florida USA

Help needed activating FH 7.0.7

Post by Eldon Wade » 27 Jun 2021 17:53

I installed FH version 7.0.7 a couple of weeks ago including activating. I have used FH several times since then.
Today when I tried to launch FH it indicated that it needed to be activated. When I tried to do so I get the message "No instances available or invalid activation code". Help would be appreciated.

Eldon Wade
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tatewise
Megastar
Posts: 27088
Joined: 25 May 2010 11:00
Family Historian: V7
Location: Torbay, Devon, UK
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Re: Help needed activating FH 7.0.7

Post by tatewise » 27 Jun 2021 22:04

There is advice available in Family Historian Activation and in https://www.family-historian.co.uk/activation-help which advices that if you have any problems installing or activating Family Historian, contact support (at support@family-historian.co.uk).
Or you could use the CP http://www.calico-pie.com/osticket/open.php support ticket system.
I suspect only CP can assist with your problem.
Mike Tate ~ researching the Tate and Scott family history ~ tatewise ancestry
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