* I lost media files from my FH project

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fsaad
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I lost media files from my FH project

Post by fsaad » 11 Nov 2019 20:10

Dear friends, to day I opened my FH file and found that many of stored images were lost and replaced by (X).
My question is: is there any way to retrieve those images?

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tatewise
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Re: I lost media files from my FH project

Post by tatewise » 11 Nov 2019 22:31

Welcome to your first posting on FHUG.

Those symptoms arise under a variety of circumstances and your images are not necessarily lost but just misplaced.
But don't try to recover them except as we advise, otherwise you might make matters worse.
What the X means is that FH cannot find the Media files where they should be, but they might have just moved.

The first question is have you been taking regular FH Project Backups?
i.e. When you close FH, it should ask to create a Backup.
Alternatively, you can use File > Backup/Restore > Full Backup.
Do you use either of those methods?

Alternatively, do you perform any general Windows backups of all your important files?

At the very top of the main FH window does it say - Family Historian Project - or - Family Historian Gedcom - ?

Do you save your image files within the default Media subfolder within the Project folder, or are those image files held elsewhere in other folders?

It is rare for Media files to move or delete themselves without some human intervention.
So have you been tidying up files or deleting files recently?
It is most likely something that you have done in Windows that has caused the problem.
So tell us what changes you have been making recently.

Finally, how often to you add new Media files?
When was the last time?
Knowing that, they may be recoverable from automatic Windows backups.

I know that is a lot of questions, but please answer them all as best you can.
Depending on what you tell us, then there may be a number of ways to get the Media files back.
Mike Tate ~ researching the Tate and Scott family history ~ tatewise ancestry

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fsaad
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Re: I lost media files from my FH project

Post by fsaad » 12 Nov 2019 19:45

Dear Sir,
Thank you very much for your detailed reply. I will do my best to answer all your questions.
The first question is have you been taking regular FH Project Backups? Sometimes but I do save my work regularly by pressing on the "save" icon.
i.e. When you close FH, it should ask to create a Backup.I do not use it but I I select import/export choice.
Alternatively, you can use File > Backup/Restore > Full Backup.
Do you use either of those methods? No

Alternatively, do you perform any general Windows backups of all your important files?No

At the very top of the main FH window does it say - Family Historian Project - or - Family Historian Gedcom - ? Family Historian Gedcom

Do you save your image files within the default Media subfolder within the Project folder, or are those image files held elsewhere in other folders?They are automatically saved in the Media subfolder.

It is rare for Media files to move or delete themselves without some human intervention.
So have you been tidying up files or deleting files recently? No
It is most likely something that you have done in Windows that has caused the problem.
So tell us what changes you have been making recently. None

Finally, how often to you add new Media files? Every day
When was the last time? just before yesterday
Knowing that, they may be recoverable from automatic Windows backups. May be
Best regards

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tatewise
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Re: I lost media files from my FH project

Post by tatewise » 12 Nov 2019 20:20

OK, my first advice is that you really must start using the Backup features of both FH and Windows.
Otherwise, any failure of your PC or disk drive will lose EVERYTHING. You have been warned.

Just using the Save icon is only updating the live database and not creating any form of backup.

I am surprised the main FH window says - Family Historian Gedcom -.
From your other comments it sounds as if you expect to be using a Project.
So do you normally open your data by using File > Project Window ?
If you use File > Project Window now what is listed under Family Historian Projects ?
What is listed against Location: ?

My guess is that somehow you are not opening your Project but a stand-alone GEDCOM file.
That is probably why your Media appear to have vanished.

From your answers above regarding File > Project Window we can try and fix things.
Mike Tate ~ researching the Tate and Scott family history ~ tatewise ancestry

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fsaad
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Re: I lost media files from my FH project

Post by fsaad » 12 Nov 2019 21:01

Thanks again for your reply.

Yes, you are right. I am using a Gedcom file, not the project file.

If this is the reason the file vanished, is there a way to retrieve them back?

Do you recommend using FH project always? and when are we supposed to use the Gedcom file only?

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tatewise
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Re: I lost media files from my FH project

Post by tatewise » 12 Nov 2019 22:39

I am a bit confused by your answer, especially as you did not answer any of my questions.
If you don't answer specific questions it could a long time to retrieve your media.

Earlier you said your image files are saved in the Media subfolder.
Only Projects have a Media subfolder as part of the Project folder structure.
So presumably you were usually opening the Project and would have - Family Historian Project - shown at the top of the main FH window.
The GEDCOM file should be just one component for the Project structure.
Even if you try to open that GEDCOM file directly, FH will actually open the Project.

The fact that you can open the GEDCOM file in isolation, as indicated by - Family Historian Gedcom - shown at the top of the main FH window, probably explains the apparently 'missing' media.
Somehow that GEDCOM file has been moved out of the Project structure, or that structure has been upset.

My task is to try and discover what has happened and advise how to fix it.
Please answer the questions I asked earlier and comment on whether my assumptions above make sense.
Do you think you are meant to be working with a Project?
Mike Tate ~ researching the Tate and Scott family history ~ tatewise ancestry

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davidf
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Re: I lost media files from my FH project

Post by davidf » 13 Nov 2019 01:02

Mike,

Has the OP originally created a project (complete with file structure) but then reopened the GEDcom file by clicking on the file icon (rather than on the fh_proj icon)? If so will updates have potentially got things tangled?

Are they using the "project window" (the safer way to start FH)?
David
Running FH 6.2.7. Under Wine on Linux (Lubuntu 18.04 LTS)

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tatewise
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Re: I lost media files from my FH project

Post by tatewise » 13 Nov 2019 10:11

David, that is exactly what I am trying to establish. The evidence suggests it was a Project, but has somehow been upset.
I am treading slowly because the OP has no backups!
BTW: Opening a GEDCOM file that is embedded within a valid Project structure will always open the Project and NOT the GEDCOM on its own. Go and try it.
Mike Tate ~ researching the Tate and Scott family history ~ tatewise ancestry

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davidf
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Re: I lost media files from my FH project

Post by davidf » 13 Nov 2019 13:43

tatewise wrote:
13 Nov 2019 10:11
BTW: Opening a GEDCOM file that is embedded within a valid Project structure will always open the Project and NOT the GEDCOM on its own. Go and try it.
So it does!

That blows my theory as to how I screwed up a project a few years ago when I first started using projects! The OP's issue seem to be uncomfortably familiar!
David
Running FH 6.2.7. Under Wine on Linux (Lubuntu 18.04 LTS)

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LornaCraig
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Re: I lost media files from my FH project

Post by LornaCraig » 13 Nov 2019 16:11

In answer to one of Mike's earlier questons about creating a backup when closing FH, the OP said
I do not use it but I I select import/export choice.
This might explain why there is a free-standing (exported) gedcom.
Lorna

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