* Not seeing hints from FindMyPast

[garethhowell]

Hi there
Newbie here. Having finally taken the plunge and migrated from using TMG for the past ~15 years, I'm trying to make intelligent use of the internet data matching and hints.

I've seen references to hints from both MyHeritage and FindMyPast, however, I am yet to see a hint from FindMyPast: only hints from MyHeritage show up. As my researches are 100%-based, I'd really like to see hints from FMP. Any advice on this?

[tatewise]

Welcome to the FHUG Gareth.

Check the advice in how_to:internet_data_matches|> Internet Data Matches which is one of the topics in how_to:key_features_for_newcomers|> Key Features for Newcomers that you are advised to study.

Which Windows version are you running ( 10, 8.1, 7, Vista ) ?

Do you have both a MyHeritage and a FMP subscription ?

Please provide details of what methods work and those that don't.
FH Web Search Window versus External Web Browser ?
Family Historian Sample Project versus your Project ?

[pwe]

Gareth,
If you go "tools" then "preferences" then "internet data matches" you can enable or disable Find My Past and My Heritage as you wish.
Peter

[garethhowell]

Thanks for the responses.
I’d been through the new user pointers and could see nothing relevant.
The internet data preferences pane only mentions MyHeritage; there is no section for FMP.

I’m running the latest trial version on Windows 10 64-bit. I didn’t have a subscription to either service when I started. I now have a login to MH, though not a subscription.

The problem is apparent with my imported project. I’ll try again with the sample this evening.
Gareth

[tatewise]

So the Tools > Preferences > Internet Data Matches pane does not list FindMyPast as shown below?

Internet Data Matches

InternetDataMatches.png (14.68 KiB) Viewed 5177 times

If that is the case, then contrary to what you think, I suspect you do not have the latest FH version 6.2.7.
Please use Help > About Family Historian and check the Family Historian Version at the top of popup window.

I bet it will be earlier than 6.2.0.
When did you download the 30 Day Free Trial from https://www.family-historian.co.uk/down ... -day-trial?

To update, download & install the Upgrade to Version 6.2.7 from:
https://www.family-historian.co.uk/down ... ee-upgrade.

[garethhowell]

Thanks. I’ll check when I get home, but I only installed it last Thursday

[garethhowell]

It doesn’t look like that. It goes straight into the settings for MH

[tatewise]

That is what FH did before version 6.2.0.
What is your FH Version?
What is your Windows version ( 10, 8.1, 7, Vista ) ?

Have you tried the Installation Settings button in the Internet Data Matches pane?

When you installed FH were there options for Internet Data Matches for FMP and MH, and did you accept them all?

[garethhowell]

OK, I can see the problem now.
Even though I only heard about FH last Thursday, and downloaded the installer on that day, it seems to have installed 6.0. Hence the absence of FMP.

I've upgraded now and both sources appear. Thanks for your help. I've no interest in pursuing why an old installer got downloaded: after a lifetime in the computer industry, I just accept that occasionally, things don't go to plan and it's impossible to determine why