* Exception Report when upgrading from v5 to v6

[LizzieA]

I have been a FH user for many years, having started with v2, and have just upgraded from v5 to v6 by means of the upgrade download. As soon as I had installed the v6 download, I received an Exception Report, which is something I haven't come across before. There were about 25 items listed, all expressed as follows:

EXCLUDED: link to non-existent Individual record (@I3933@)

Is there a simple way for me to find out exactly what has been excluded during the upgrade process and why? I haven't yet installed the most recent FH upgrade (6.2) as I wanted to rectify the issues highlighted in the Exception Report first.

I also use Ancestral Sources v5.2.

Many thanks

Lizzie

[tatewise]

Hi Lizzie.
Whenever, there is a major upgrade to FH it performs an exception check.
It would appear that your Project had inherited some 'Uncategorised Data Fields' (UDF) with 'links' to Individual records (possible imported from another genealogy program Gedcom).
Usually the links are recorded as @I3933@ but for UDF they become amended to @@I3933@@ to turn them into plain text.

I know that is the cause, because if they had been genuine links the message would have said:
EXCLUDED: link to non-existent Individual record (3933) i.e. removed the leading @I and trailing @ from link.
whereas your message says:
EXCLUDED: link to non-existent Individual record (@I3933@) i.e. removed the leading @ and trailing @ from UDF.

To find exactly where they were is a little tricky now because they have been excluded/deleted from your current Project.
So to investigate you need to use File > Backup/Restore > Restore Backup and choose the most recent FH Project Backup - <projectname> - <datetime>.zip file to create a temporary new Project, which will include the UDF.
Then use the UDF List Plugin from Unidentified Data Fields (UDF) List in the FH Plugin Store, and follow the advice in how_to:handling_unrecognised_data_fields|> Handling Uncategorised Data Fields (UDF).

If you need further advice then please ask.

[LizzieA]

Hi Mike

Many thanks for replying so quickly and in such detail. Before I do as you suggest, can I just check something with you. Since installing the upgrade download, I haven't actually closed or saved my FH project so would I be able to uninstall the upgrade, use the UDF plugin on my v5 project, and then reinstall v6?

I did wonder if some of the items in the Exception Report were to do with witnesses. V5 didn't support witness roles of course, so AS created local notes for them instead. Would these show up as UDFs?

Thanks again

Lizzie

[tatewise]

Although you have not explicitly Saved your Project, probably the FH Autosave every 5 minutes has, unless you have disabled it in Tools > Preferences > File Load/Save. Also note that FH V6 will have created a Place record for every Place name.

If Autosave is disabled then theoretically you should be able to uninstall FH V6 and re-install FH V5 provided you have the original download/CD media and licence keys for both V5 and V4. Are you sure?

But wouldn't it be a lot easier to just restore from a recent Project Backup?

No, it is nothing to do with Witnesses. Once AS has created local Notes, then they stay as local Notes for ever.

[LizzieA]

Thanks, Mike. I haven't disabled FH Autosave so will follow your original advice.

At the risk of being a nuisance , would you be able to take me through the process step by step please? I assume I need to save and close my current v6 project first?

Many thanks

Lizzie

[tatewise]

Yes, Save your current Project but do not close FH.

Use File > Backup/Restore > Restore Backup and choose the most recent FH Project Backup - <projectname> - <datetime>.zip file from your Backup folder where you regularly save FH backups.

FH will offer to create a new Project with a name similar to, but different from, your current Project.

In that new Project use Tools > Plugins and click Plugin Store where you can find, download, and install the Unidentified Data Fields (UDF) List Plugin.

This will appear in the Tools > Plugins list as UDF List which you can select and Run to produce a Query style Result Set of UDF details as per the advice in how_to:handling_unrecognised_data_fields|> Handling Uncategorised Data Fields (UDF).

[LizzieA]

Thank you again, Mike. I'll give it a go right now.

Once I've run the UDF plugin and dealt one way or another with the all the UDF, what should I do with the "temporary" project?

Lizzie

[tatewise]

Depends on what you find regarding the UDF.

If they are all redundant baggage, then you can use File > Record Window > More Tasks > Delete Project to remove the temporary Project and move forward with your master Project happy that FH has correctly excluded that UDF baggage.

Otherwise, if the UDF data is significant, then we need to discuss the easiest way to migrate it into your master Project.

[LizzieA]

Hi Mike

Thank you again. Since my last post, there have been further developments.......

I used File>Backup/Restore>Restore Backup to create a temporary project from the most recent .zip file in my backup folder, then in the new temporary project I downloaded the UDF list plugin. When I ran the plugin however, I got the message "No UDF items found"!

I'm now rather baffled.....

Assuming then that the items in the Exception Report were not UDF, is there any other way I can find out what they are? I'm happy to look at each of the Individual records involved, but it would be useful to know what exactly to look for!

Lizzie

[tatewise]

Interesting, so possibly not UDF but still an unusual @@I3933@@ link somewhere.

So try using Edit > Find with Search For: set to @@ and click Find Now.

Assuming it finds something, select an Item on left and click Locate in Property Box.

Let me know what you discover.

If that finds nothing try Search For: set to @I3933@ instead, or whatever else was reported in the Exception report.
You can review the report again in your master Project via Window > Log Files.

[LizzieA]

Mike

Should I continue to do all this on my temporary project rather than the "real" one?

Lizzie

[tatewise]

Yes, because the "real" Project has excluded those exceptions.

They will only exist in the temporary Project assuming they existed at the time the Backup was taken.

[LizzieA]

This is very strange. I've tried Edit>Find>Search For @@ and also @I3933@ (and others) but it simply says "no matching items found".

When I try to view the Exception Report again in my Master project via Window>Log Files, it says "No log files found". Fortunately I printed off a copy of the report when I first saw it.

Am I doing something wrong?

Lizzie

[tatewise]

Yes, that is a bit baffling.
What is the date-time stamp in the FH Backup filename you restored?
Are you sure that backup was taken on the same Project that reported the Exceptions, but shortly before FH was upgraded.

[LizzieA]

The date-time stamp of the Backup file is "2016-04-15 2148". I only have one project, so I am confident that the backup was taken on the same project that reported the exceptions. Obviously I realise that the backup is a few months old now, but I have made only a very few changes to my project since the backup was made back in April.

Lizzie

[tatewise]

I am not sure what to suggest.

Do you have any more recent Gedcom only backups?
Do you have other backups of your Project or its Gedcom file that cold be recovered?

1) Use Notepad to search the old Gedcom file as follows:
In Windows File Explorer, you could right-click that FH Project Backup...zip file, and choose Extract All.
With the default settings, click the Extract button and the backup will be unpacked into a new folder.
Within that folder locate the Gedcom file, and open it using Notepad.
Then in Notepad use Edit > Find with Find What: @@

2) Return to FH V5 as you originally proposed, then restore the same Backup file, and hope that will allow the mysterious @@ to be found.

3) Put it all down to experience and move on.
I presume that Individuals with Record Id such as 3933 et al, have no relevance in your Project?
Keep the Exception Report printout as an reminder of what was excluded.

Sorry I cannot suggest anything more positive.

[LizzieA]

Hi Mike

Thank you for these suggestions. I think that I'm going to just ignore the Exception Report for now and move on. I was given v6 as a birthday present and I'm really looking forward to exploring all the new features.

The individuals whose ID numbers were mentioned in the report are all relevant to my project though, so I will keep the printout so that I can refer to it if necessary.

Thank you again. I'm very grateful for all your help.

Lizzie

[tatewise]

Sorry, we could not resolve those exceptions.

You could try reporting the problem to Calico Pie via + Contact Support at the bottom of that page. Explain the vagueness of the report that gives no context to identify what has been excluded. Cross-refer to this thread and that I have tried to investigate. They are usually very helpful.

[LizzieA]

Hi Mike

I have contacted Calico Pie as you suggested and will let you know what they say.

Thank you again for all your efforts on my behalf!

Lizzie