* FH V6 PDF printer not available

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jbee
Newbie
Posts: 1
Joined: 28 Mar 2010 15:48
Family Historian: V7

FH V6 PDF printer not available

Post by jbee » 01 Feb 2015 18:35

Hello,
How can I enable the pdf printer in V6. If I click the print button there is no PDF printer available in the drop down list.

Thanks in advance for help,

Jack

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jbtapscott
Superstar
Posts: 483
Joined: 19 Nov 2014 17:52
Family Historian: V7
Location: Corfu, Greece
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Re: FH V6 PDF printer not available

Post by jbtapscott » 01 Feb 2015 18:52

With Windows 8.1, you need to check the "Devices and Printers" list - this can be accessed via the Control Panel (as well as several other ways), and shows all installed printers. In my case, the "Family Historian PDF" printer is the first one shown on the page. If it is not listed, then it would imply that it has not been installed, and therefore, I suspect, you would need to reinstall FH.
Brent Tapscott ~ researching the Tapscott and Wallace family history
Tapscott & Wallace family tree

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tatewise
Megastar
Posts: 27087
Joined: 25 May 2010 11:00
Family Historian: V7
Location: Torbay, Devon, UK
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Re: FH V6 PDF printer not available

Post by tatewise » 01 Feb 2015 19:26

Yes, a re-install of V6 should fix it, but look at the advice in how_to:family_historian_installation_problems|> Family Historian Installation Problems.

In particular use the technique in the Introduction and the advice in Save As PDF File Does Not Work steps 2 & 3.
Mike Tate ~ researching the Tate and Scott family history ~ tatewise ancestry

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