* Upgrading to version 2.3

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Guest

Upgrading to version 2.3

Post by Guest » 03 Jan 2005 11:30

Hello All,

Unfortunately, I am having no joy in upgrading to version 2.3 from my current version of 2.2.4.

I have been trying almost every day since I received the e-mail announcing that the new version was available but the link won't run. My operating system is Windows ME and although my processor is only a 1.2, I do have 1gb broadband and have had no problem in the past loading down programmes, usually very quickly, including a previous upgrade of Family Historian. I have no other programmes open whilst attempting the download, so don't see why there should be a problem.

Are there any other links I can try or can anyone offer advice? Of course, it could be a hardware problem but I don't believe that to be the case or surely I would be having problems loading down generally.

Thanks.

Mike




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Jane
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Posts: 8442
Joined: 01 Nov 2002 15:00
Family Historian: V7
Location: Somerset, England
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Upgrading to version 2.3

Post by Jane » 03 Jan 2005 18:11

Delete any previously downloaded version and clear your internet cache.

Then try downloading from the alternate site to the one you downloaded from originally.

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Guest

Upgrading to version 2.3

Post by Guest » 06 Jan 2005 09:05

Many thanks, Jane, will give that a try.

Regards
Mike

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aragorn
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Posts: 139
Joined: 12 Aug 2003 09:49
Family Historian: None

Upgrading to version 2.3

Post by aragorn » 06 Jan 2005 13:14

I also had this problem.I downloaded a program called Fresh Download from http://www.freshdevices.com and then downloaded the FH upgrade directly from the Family Historian website with no problems.[smile]

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