*New User - issues importing to FH from Ancestry.com

Importing from or exporting to another genealogy program. This is the place to ask.
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barb_k
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Posts: 1
Joined: 13 Mar 2019 22:36
Family Historian: V6

New User - issues importing to FH from Ancestry.com

Post by barb_k » 13 Mar 2019 22:47

Hello all,

I just bought FH, and tried to import the GED file that I downloaded from Ancestry.com.

I have probably a hundred people in my tree on Ancestry, and only 4 people got imported.
The software said to review the log file for errors, but I can't find the log file (is it available through one of the menus?).

Thank you for your help!

Barb

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tatewise
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Posts: 16177
Joined: 25 May 2010 11:00
Family Historian: V6.2
Location: Torbay, Devon, UK
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Re: New User - issues importing to FH from Ancestry.com

Post by tatewise » 13 Mar 2019 23:33

Welcome to the FHUG Barb.

Where are you looking for people?
Are you just looking in the Focus Window that only shows a family group?

Have you looked in the Records Window on the Individuals tab?
How many are listed there?

Have you studied Knowledge Base > Key Features for Newcomers as advised when you joined?
I suspect your problem is simply unfamiliarity with FH, which is very different from Ancestry trees.

Have you seen Knowledge Base > Import from Ancestry website?

Try comparing your imported Project against the Family Historian Sample Project.
Mike Tate ~ researching the Tate and Scott family history ~ tatewise ancestry

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BillH
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Re: New User - issues importing to FH from Ancestry.com

Post by BillH » 13 Mar 2019 23:42

Barb,

If you do want to look at the log files, in Windows they are in the Log Files folder within your project folder.

example: C:\My Documents\FH\project_name\project_name.fh_data\Log Files

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tatewise
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Re: New User - issues importing to FH from Ancestry.com

Post by tatewise » 13 Mar 2019 23:46

That presupposes that Barb imported as a New Project.
If so, the the Window > Log Files command will find the logs.

If only loaded as a GEDCOM file then I don't think the logs are kept.
Mike Tate ~ researching the Tate and Scott family history ~ tatewise ancestry

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