* "Internet matches" icon disappears

Questions regarding use of any Version of Family Historian. Please ensure you have set your Version of Family Historian in your Profile. If your question fits in one of these subject-specific sub-forums, please ask it there.
Post Reply
avatar
ctb
Platinum
Posts: 45
Joined: 28 Apr 2017 15:26
Family Historian: V6

"Internet matches" icon disappears

Post by ctb » 21 Jul 2017 16:09

Hello
After I have looked at and rejected or accepted internet matches (shown via the little green circle), the green circle disappears and I can see no way of going back to check what I previously accepted. Right-clicking and pressing "Refresh Internet Matches" doesn't work...
Does anyone know if this is a fault, please? Or am I missing something?
Many thanks!
Clinton

User avatar
dewilkinson
Superstar
Posts: 280
Joined: 04 Nov 2016 19:05
Family Historian: V7
Location: Oundle, Northamptonshire, England
Contact:

Re: "Internet matches" icon disappears

Post by dewilkinson » 21 Jul 2017 16:24

I believe this a known problem and has already been recorded as an issue. I too have this frustration. A trick is to always leave one Hint as New then you can still get to see what you have Accepted or Rejected. Not perfect but it is a work around.
David Wilkinson researching Bowtle, Butcher, Edwards, Gillingham, Overett, Ransome, Simpson, and Wilkinson in East Anglia

Deterioration is contagious, and places are destroyed or renovated by the spirit of the people who go to them

User avatar
tatewise
Megastar
Posts: 27089
Joined: 25 May 2010 11:00
Family Historian: V7
Location: Torbay, Devon, UK
Contact:

Re: "Internet matches" icon disappears

Post by tatewise » 21 Jul 2017 16:31

In Tools > Preferences > Internet Data Matches alter the FindMyPast > Settings > Filter to Accepted then the green circles will show the accepted FMP hints.

Similarly for MyHeritage > Settings > Filter > Confirmed.

Likewise to find Rejected hints.

Remember to reset to Default afterwards.
Mike Tate ~ researching the Tate and Scott family history ~ tatewise ancestry

avatar
ctb
Platinum
Posts: 45
Joined: 28 Apr 2017 15:26
Family Historian: V6

Re: "Internet matches" icon disappears

Post by ctb » 24 Jul 2017 13:24

dewilkinson wrote:I believe this a known problem and has already been recorded as an issue. I too have this frustration. A trick is to always leave one Hint as New then you can still get to see what you have Accepted or Rejected. Not perfect but it is a work around.
Thanks David, fiddly, as you suggest. But probably the easiest workaround.
Thanks for the tip!
Clinton

User avatar
tatewise
Megastar
Posts: 27089
Joined: 25 May 2010 11:00
Family Historian: V7
Location: Torbay, Devon, UK
Contact:

Re: "Internet matches" icon disappears

Post by tatewise » 24 Jul 2017 19:40

Clinton, have you tried my suggestion?
Mike Tate ~ researching the Tate and Scott family history ~ tatewise ancestry

Post Reply