* PDF output is not enabled

[Elliemorin]

I have Version 6.0.4 and just did an update. I do not see a FH printer in the drop down File. I also looked in my control panel under printers and do not see one. Will I have to reinstall my original disc and if so will it remove my existing tree. Thank you for any help you may be able to provide.

[tatewise]

Welcome to the FHUG, Ellie.

That appears to be quite a common problem.
For advice on that sort of topic, investigate the how_to:index|> Family Historian and in particular the how_to:reinstall_family_historian|> Family Historian Installation Advice.

Under FH Installation Problems there is how_to:family_historian_installation_problems#save_as_pdf_file_does_not_work|> Save As PDF File Does Not Work that offers solutions. If they do not work, then ask again, as there are further options.

Re-installing FH should not affect your existing database, but as always you should have suitable backups of everything important just in case of any PC disaster. This would be a good time to review your backup strategy. See glossary:backup_and_recovery|> Backup and Recovery for advice, which is just one of the many newcomer topics in how_to:key_features_for_newcomers|> Key Features for Newcomers.

If anything is not clear, then please just ask.

[Elliemorin]

Thanks Mike, I was very hesitant but backed up everything before the reinstall and it worked!! I am assuming it was a corrupted printer driver. Thx again for the moral support!