* Unable to Save in FH

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Stu
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Unable to Save in FH

Post by Stu » 30 Jun 2004 09:14

Hi,
I recently bought FH 2.1 and upgraded to 2.2.
I have a GEDCOM file that I exported from another application and this works fine in FH, but I have noticed the following.
I have associated .GED files with FH in Windows XP.  If I double click my .GED file, FH opens with the file, but I am unable to save any changes.  The popup 'Save/Yes/No/Cancel' appears but nothing happens when I click Save.  The only way to exit the program is to say No to the save prompt.  On the other hand, if I open FH first and then open my .GED file from within FH, everything works fine and I am able to save ok.
Has anyone else noticed this?  Is it a known bug?

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normandowns
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Unable to Save in FH

Post by normandowns » 30 Jun 2004 09:56

Did you have the demo version installed before you bought the full program?

Do you perhaps have your .ged files associated with the demo program?

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Jane
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Unable to Save in FH

Post by Jane » 30 Jun 2004 10:01

Norman could be right.

When the program is opened via the double click method, click on the help about option to check.

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Stu
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Unable to Save in FH

Post by Stu » 30 Jun 2004 15:29

No, I didn't install the demo.  I saw an excellent review of FH in a computer magazine and went straight out and bought it!  So far I'm very pleased with it.

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Jane
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Unable to Save in FH

Post by Jane » 30 Jun 2004 16:04

I have not been able to reproduce the problem on my system.[confused]

If you open the file using the click on file method could you confirm this is the actual file and not a short cut to it, also if you press the save button does that prompt or do the save?

My prompt, which comes up when I have made changes and not saved them does not have a button for save only Yes / No / Cancel, pressing Yes saves the file.

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Stu
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Unable to Save in FH

Post by Stu » 30 Jun 2004 18:41

The file I am using is not a shortcut.
I have just noticed something else:
If I click on the file to open FH, i.e. the non-working option, and then choose exit, the Save popup appears but asks if I want to save my filename, but it has appended a double quote ('). For example, my file is called 'My Family Tree.GED' with the spaces, but FH is asking if I want to save a file called 'My Family Tree'.GED'.  Could this be a problem with filenames with spaces in them?  Just guessing.  I have not tried a filename without spaces yet.

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Stu
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Unable to Save in FH

Post by Stu » 30 Jun 2004 20:43

Hi,
Solved the problem!  There was something wrong with the way that Windows was associating .ged files with FH.  Under File Types in Explorer, I reset the default and saving works ok now.  I think that FH automatically associated .ged and I may have done it manually also, causing a problem.

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