* V3 nbsp;upgrade Failed

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raywigz
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Posts: 36
Joined: 25 Feb 2005 19:42
Family Historian: V7

V3 nbsp;upgrade Failed

Post by raywigz » 02 Dec 2006 20:53

I have purchased V3 Upgrade from S&N (currently using 2.0.7) but the Registration code fails to open up the program. I have carefully typed it several times, without success.
I can't even use the old version now.
I have emailed FH but just wondered if anyone here had an idea as I was hoping to do some work with it this weekend.
Ray

ID:2011

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steveabye

V3 nbsp;upgrade Failed

Post by steveabye » 02 Dec 2006 23:23

Not to sure on this but you may have to reload your 2.0 copy, upgrade to 2.3 then upgrade to V3. Also the V3 code is case sensitive. Don't forget to enter the ' - ' between each group of number/characters.

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raywigz
Platinum
Posts: 36
Joined: 25 Feb 2005 19:42
Family Historian: V7

V3 nbsp;upgrade Failed

Post by raywigz » 03 Dec 2006 13:20

Thanks, but I did try all that and still no go

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Jane
Site Admin
Posts: 8441
Joined: 01 Nov 2002 15:00
Family Historian: V7
Location: Somerset, England
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V3 nbsp;upgrade Failed

Post by Jane » 03 Dec 2006 20:36

The only other thing to watch out for is O and 0 make sure if you have any in your key you have the right one.
Jane
My Family History : My Photography "Knowledge is knowing that a tomato is a fruit. Wisdom is not putting it in a fruit salad."

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