* Licence (Re)-Activation

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mezentia
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Licence (Re)-Activation

Post by mezentia » 22 Sep 2022 13:27

I have had to rebuild my laptop. I previously had FH V7 installed. I have re-installed V7, but it now wants to be activated. I have logged on to the FH website and it says that my laptop is active. It also says if I deactivate the laptop I cannot re-activate it on the same licence. So how do I proceed?
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ColeValleyGirl
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Re: Licence (Re)-Activation

Post by ColeValleyGirl » 22 Sep 2022 13:33

Contact Calico Pie via their support page.
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tatewise
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Re: Licence (Re)-Activation

Post by tatewise » 22 Sep 2022 15:25

Does the FH page https://www.family-historian.co.uk/activation-help provide any answers.
Mike Tate ~ researching the Tate and Scott family history ~ tatewise ancestry
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Jane
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Re: Licence (Re)-Activation

Post by Jane » 22 Sep 2022 16:21

If something in the system changes this can trigger FH into thinking a new PC is in use. In general, you can safely deactivate the older activation for the same hardware without getting into problems.
Jane
My Family History : My Photography "Knowledge is knowing that a tomato is a fruit. Wisdom is not putting it in a fruit salad."
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