* FMP Hints count wrong

Questions regarding use of any Version of Family Historian. Please ensure you have set your Version of Family Historian in your Profile. If your question fits in one of these subject-specific sub-forums, please ask it there.
Post Reply
avatar
Gowermick
Megastar
Posts: 1629
Joined: 13 Oct 2015 07:22
Family Historian: V7
Location: Swansea

FMP Hints count wrong

Post by Gowermick » 20 Dec 2021 10:59

I have 2 hints clearly shown for an individual in the focus window, yet when I click to see them, FMP only shows 1!
NB I never Click 'Reject' option

Anyone else experience similar
Mike Loney

Website http://www.loney.tribalpages.com
http://www.mickloney.tribalpages.com

User avatar
tatewise
Megastar
Posts: 27078
Joined: 25 May 2010 11:00
Family Historian: V7
Location: Torbay, Devon, UK
Contact:

Re: FMP Hints count wrong

Post by tatewise » 20 Dec 2021 11:38

Try right-clicking on that person's box and using Refresh Internet Matches and View Match Details...
That might correct counts &/or explain them.
Mike Tate ~ researching the Tate and Scott family history ~ tatewise ancestry

avatar
RS3100
Famous
Posts: 240
Joined: 05 Nov 2020 12:16
Family Historian: V7
Location: Hertfordshire, UK

Re: FMP Hints count wrong

Post by RS3100 » 20 Dec 2021 12:21

Since the "more efficient" internet data matching, eliminating unnecessary data calls, introduced in v7.0.9, I find that after a while, accepting or rejecting hints stops updating the main hint screen or number of hints count, and I have to accept or reject each hint twice before the page/count refreshes correctly. Closing and restarting FH seems to get them working as expected again, for a while.

avatar
Gowermick
Megastar
Posts: 1629
Joined: 13 Oct 2015 07:22
Family Historian: V7
Location: Swansea

Re: FMP Hints count wrong

Post by Gowermick » 20 Dec 2021 13:35

tatewise wrote:
20 Dec 2021 11:38
Try right-clicking on that person's box and using Refresh Internet Matches and View Match Details...
That might correct counts &/or explain them.
No change! Either when I refresh Internet Matches or restart FH. Still 2 in focus window but only 1 shown on FMP!
Mike Loney

Website http://www.loney.tribalpages.com
http://www.mickloney.tribalpages.com

avatar
jbtapscott
Superstar
Posts: 483
Joined: 19 Nov 2014 17:52
Family Historian: V7
Location: Corfu, Greece
Contact:

Re: FMP Hints count wrong

Post by jbtapscott » 20 Dec 2021 14:47

I get exactly the same as Mike but haven't managed to work out if there is a common "theme" on the few where this happens though. Neither a count refresh nor a FH restart resolves this.
Brent Tapscott ~ researching the Tapscott and Wallace family history
Tapscott & Wallace family tree

Post Reply