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Medium backup folder problem

Posted: 02 Apr 2012 21:12
by BillH
I just did a medium backup for the first time.  It backed up everything as expected, but the folder names for my media were corrupted.

Here is what the folders inside the zip file look like.

Image

Here is what the same folders inside my media folder in my project look like.

Image

The backup process seems to be having problems with the special characters.  FH doesn't seem to have any problem creating and using these special characters in the folder names when I copy the media into the project or when I display the media.

Is this a bug in the software or is there some other reason the backup is not getting the correct folder names?

Thanks,

Bill

ID:6096

Medium backup folder problem

Posted: 02 Apr 2012 21:25
by BillH
I spoke too soon.

I created a similarly named folder in the media folder of the sample project. I backed up and restored the sample project and the folder was restored with the correct name.

So... it appears that the problem may be in Windows trying to display the content of a zip file.

Family Historian seems to be working just fine.

Bill