* Version 5 - upgrade or full version?

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billor
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Version 5 - upgrade or full version?

Post by billor » 26 Mar 2012 19:06

I initially purchased version 3 and then upgraded that to version 4 when that was released. Can I continue this process and purchase an upgrade to version 5? If so and at some point I change computer I'll then have to load version 3, upgrade to version 4 and then upgrade to version 5 - is that right?
Wouldn't it just be easier if existing users could purchase full versions at a discount?
Thanks,
Bill

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Jane
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Version 5 - upgrade or full version?

Post by Jane » 26 Mar 2012 19:31

After some persuasion on my part, the V5 upgrade will install on a new computer, BUT requires a V4 full or upgrade license to be entered as well as the V5 license to complete the process.

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billor
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Version 5 - upgrade or full version?

Post by billor » 26 Mar 2012 19:36

Thanks Jane - I'll give it a go.
If I only have to enter 2 licence codes (v4 upgrade and the v5 upgrade) then that's easier than having to enter (and find) 3!
Bill

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tatewise
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Version 5 - upgrade or full version?

Post by tatewise » 26 Mar 2012 22:33

Is this what you mean Jane?
See How to Re-install Family Historian.

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Merenwen
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Version 5 - upgrade or full version?

Post by Merenwen » 27 Mar 2012 07:00

It sounds odd to not need version 3 licence number at least, but you guys are the experts!

I have bought a v5 full as like you I have a full v3 and v4 upgrade. I have had to reinstall in the past and will need to again soon and I just couldn't face that hassle again. Didn't know I'd only need the upgrade disk and licence details. Oh well, the extra money went to a good developer.

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