Re-installing Family Historian - problem

PaddyPaws · Post by **PaddyPaws** » 26 Feb 2011 16:20

Hope I'm posting in the right place and someone can help

I've been a FH user for some time now. I originally purchased V2 on CD, then the V3 upgrade (on CD) and finally the V4 upgrade (as a download).

I recently killed my laptop and am now in the process of setting everything back up on my new laptop. From my understanding I need to install V2, then upgrade to V3 then upgrade to V4. The problem I have is when I try to install V2 from CD I get an error message and can't get any further.

I've attached screen shot of error message

Any help much appreciated
cheers
PP

ID:5015

PaddyPaws · Post by **PaddyPaws** » 26 Feb 2011 16:28

Looks like my image hasn't attached, not sure what I've done wrong. Trying again on here - think I've got it this time

Post by **tatewise** » 26 Feb 2011 16:41

You need the free CD-backed installer for your particular FH V2 to allow it to work on a new 64-bit PC.

This Installation Guide gives full detail:
http://www.fhug.org.uk/wiki/doku.php?id ... tion_guide

PaddyPaws · Post by **PaddyPaws** » 26 Feb 2011 16:42

Thank you Tatewise - much appreciated

I knew I should have bought the full version of V4 instead of the upgrade

Family Historian User Group