Family Historian User Group

Keep getting the above error message. Happened this time as I entering the address.


ID:4661

I don't suppose you can work out the sequence of steps required to repeat this error? I've had a handful of reports of this sort of error but haven't been able to find the cause yet.

If it is of any help, I get this error when pasting data such as an address or ref ID. However, if I wait a few seconds it clears itself.

I've had this error occasionally when copying & pasting long occupations from 1911 census transcriptions (at least I think that's what triggers it) Can't pinpoint the exact moment the message is triggered however
Brian

Nick Walker said:
I don't suppose you can work out the sequence of steps required to repeat this error? I've had a handful of reports of this sort of error but haven't been able to find the cause yet.

Nick,

This time it happened I was entering the address by finger. Entered a couple of characters and up popped the Error Message. The only way I could clear it was to restart the program. I have had instances with copy/paste as well.

Next time it happens I'll post it on here with the sequence that caused it.

By the way set up is Win7 (32bit), AS v1.0 and FH 4.1.3.

The error message is from the main census grid (the DataGridView it refers to) and appears to be from a cell which has a drop down list in it (DataGridViewComboBoxCell) so it is odd if it is appearing when you're typing in an address into one of the text boxes above.

Nick Walker said:
The error message is from the main census grid (the DataGridView it refers to) and appears to be from a cell which has a drop down list in it (DataGridViewComboBoxCell) so it is odd if it is appearing when you're typing in an address into one of the text boxes above.

Thinking back, I probably did paste the occupation immediatley before starting to type the address.

Stevebye said:
http://www.fhug.rjt.org.uk/images/uploa ... ssage1.jpg


Keep getting the above error message. Happened this time as I entering the address.

It's just happened again on a 1911 Census.

The order of data entry:
Loaded Census image.
Copy & Paste Ref ID.
Copy & Paste Address
Typed in Place info.
Selected Person.
Copy & Paste Relationship. (Governess)
Copy & Paste Occupation (Teacher Domestic)
Clicked on Industry Box and up popped the error message.

Cleared error message.
Entered Industry (Typed in Servant)
Error Message reappeared.
Cleared message.
Removed the word Servant
Error Message reappeared.
Cleared message.
Clicked on Employ Status dropdown menu and chose Worker.
Error Message reappeared.

Clicked on Auto text then Save caused error message.

Finally.
Clicked on Save, Error message appeared again. Did this twice then got message that Gedcom file had changed by outside source. Cleared that message and the error message appeared, cleared that, clicked on Save and Gedcom was updated with the information.

Also flipping backwards and forwards between this page and AS caused the Error Message to appear everytime.

This was the first Census entry today.

Started AS again. Entered another 1911 Census, using same order, no problems this time.

Steve

I wonder if its something about the 'Teacher Domestic' that you pasted in. Where did you copy it from?

Nick Walker said:
I wonder if its something about the 'Teacher Domestic' that you pasted in. Where did you copy it from?

Findmypast.com

Pasted 'Card And Photographer Mount Maker' on the second entry.

I'm wondering if there were hidden extra characters being pasted in which caused the error. I've tried pasting all sorts of things to try to cause the error but still haven't seen it. I don't use FindMyPast so I can't test that.

Nick Walker said:
I'm wondering if there were hidden extra characters being pasted in which caused the error. I've tried pasting all sorts of things to try to cause the error but still haven't seen it. I don't use FindMyPast so I can't test that.

I will keep monitoring and report back.

Steve

Here we go again.  

Entered a 1911 Census, followed by a 1901 then the following 1911 for the Verney / Kempley families.

Chose year - 1911
Loaded Image
Copy / paste Ref ID.
Copy / paste address
Copy / paste Place
Deleted Ref ID from Title.

Find ID
Select Person (Head)
Entered the following
Marr Years,
Chd Born,
Chd Alive,
Chd Died
Copy / paste Occupation
Industry
Employ Status.

Select Person (Wife)
Entered the following
Copy / paste Occupation
Employ Status
At Home

Select Person
Entered the following
Changed Relationship to Step-Son
Copy / paste Ocuupation
Clicked on Industry up popped the Error Message. Occupation removed from box when message appeared.

Clicked OK to clear message.
Occupation reappeared in box.
Clicked on Industry Box
Typed Engineers

Select Person (Wife) to get children from 1st marriage.
Clicked on 2nd step-son.
Selected 2nd step-son.
Up popped Error Message
Clicked OK to clear message.
2nd step-son appeared.
Changed Relationship to Step Son

Select Person (Wife) to get children from 1st marriage.
Clicked on 3rd step-son.
Selected 3rd step-son.
Up popped Error Message
Clicked OK to clear message.
3rd step-son appeared.
Changed Relationship to Step Son

Called up this page to enter above details for 3rd step-son, when I restored AS Error Message appeared.
Clicked OK to clear message.

Select Person (Daughter)
Clicked on Daughter.
Selected Daughter
Error Message appeared.
Clicked OK to clear message
Daughters info appeared.

Called up this page to enter above details for Daughter, when I restored AS Error Message appeared.
Clicked OK to clear message.

Select Person (Son)
Clicked on Son.
Selected Son
Error Message appeared.
Clicked OK to clear message
Sons info appeared.

Called up this page to enter above details for Son, when I restored AS Error Message appeared.
Clicked OK to clear message.

Select Person (Daughter) (Last one)
Clicked on Daughter.
Selected Daughter
Error Message appeared.
Clicked OK to clear message
Daughters info appeared.

Clicked on Auto in 'Text:'
All info appeared in box.

Clicked on SAVE
Error Message appeared.
Clicked on OK
Up popped Message 'The GEDCOM History file has been changed outside of Ancestral Sources and will be reloaded'

Clicked OK and was greeted by the following Error Message

     

I DID NOT MAKE ANY CHANGES TO FH DURING THIS ISSUE

   
Clicked OK and got the original Error Message.
Clicked OK to clear.

Up popped the original Error Message.
Clicked OK to clear.

Entry cleared from AS.
AS now points to my Project file but with 'Find Names' box blank.

Restored FH, no changes made. (No Census info added to people above)

Shutdown and restarted FH, No Census info added to people above.

Entry in AS logfile:

Created multimedia record ID: 1062: Census UK 1911 RG14/ PN1559 RG78PN55 RD20 SD2 ED12 SN402(Media1911 Census1911 Census - John James Kempley (1865).jpeg)
Created source record with ID 2689, Title: Census 1911 Limehouse, London.
     Added link to multimedia object ID 1062
Individual record John James KEMPLEY [1409]
     Added Census fact
     Added Occupation fact
     Added flag: 1911 Census
Individual record Sophia DAY [1410]
     Added Census fact
     Added Occupation fact
     Added flag: 1911 Census
Individual record Arthur VERNEY [1413]
     Added Census fact
     Added Occupation fact
     Added flag: 1911 Census
Individual record Samuel VERNEY [1414]
     Added Census fact
     Added flag: 1911 Census
Individual record William Albert VERNEY [1415]
     Added Census fact
     Added flag: 1911 Census
Individual record Maud Louisa KEMPLEY [1416]
     Added Census fact
     Added flag: 1911 Census
Individual record John George KEMPLEY [1418]
     Added Census fact
     Added flag: 1911 Census
Individual record Louisa Rebecca KEMPLEY [1420]
     Added Census fact
     Added flag: 1911 Census

There is no entry for the above in the FH Sources list.

Could the message 'The GEDCOM family history file has been changed outside of Ancestral Sources and will be reloaded' be triggered by the FH Autosave?

And there's more.

Retried to enter Census again.

Shutdown and restarted AS

Chose year - 1911
Loaded Image
Copy / paste Ref ID.
Copy / paste address
Copy / paste Place
Deleted Ref ID from Title.

Find ID
Select Person (Head)
Entered the following
Marr Years,
Chd Born,
Chd Alive,
Chd Died
Copy / paste Occupation
Industry
Employ Status.

Select Person (Wife)
Entered the following
Copy / paste Occupation
Employ Status
At Home

Select Person
Entered the following
Changed Relationship to Step-Son
Copy / paste Ocuupation
Clicked on Industry up popped the Error Message. Occupation removed from box when message appeared.


At this point I gave up, closed down AS and restarted.

Followed the above procedure until

Select Person
Entered the following
Changed Relationship to Step-Son

This time I typed in Occupation, (Engineers App), clicked on Industry, Error Message DIDN'T appear.
Typed in 'Engineers'
Clicked on Employ Status.
Chose Worker.

Completed entering details, Saved, FH was updated all people concerned.

Logfile Entry:
Created multimedia record ID: 1062: Census UK 1911 RG14/ PN1559 RG78PN55 RD20 SD2 ED12 SN402(Media1911 Census1911 Census - John James Kempley (1865) 2.jpeg)
Created source record with ID 2689, Title: Census 1911 Limehouse, London.
Added link to multimedia object ID 1062
Individual record John James KEMPLEY [1409]
Added Census fact
Added Occupation fact
Added flag: 1911 Census
Individual record Sophia DAY [1410]
Added Census fact
Added Occupation fact
Added flag: 1911 Census
Individual record Arthur VERNEY [1413]
Added Census fact
Added Occupation fact
Added flag: 1911 Census
Individual record Samuel VERNEY [1414]
Added Census fact
Added flag: 1911 Census
Individual record William Albert VERNEY [1415]
Added Census fact
Added flag: 1911 Census
Individual record Maud Louisa KEMPLEY [1416]
Added Census fact
Added flag: 1911 Census
Individual record John George KEMPLEY [1418]
Added Census fact
Added flag: 1911 Census
Individual record Louisa Rebecca KEMPLEY [1420]
Added Census fact
Added flag: 1911 Census

PeterR said:
Could the message 'The GEDCOM family history file has been changed outside of Ancestral Sources and will be reloaded' be triggered by the FH Autosave?

I deactivated Autosave when I installed FH.

Just checked and it's still deactivated.

There is an issue with A.S. v1.0 that if the save takes a bit too long it can think that the file has been changed by another application (reported to me by David Dewick). I suspect that because the error message appeared during the save it delayed things sufficiently for this to happen. This issue is hopefully fixed in the next version.

It does seem as though you are managing to repeat the error which is occuring when Arthur Verney's occupation is pasted in and you move to the next cell. Please can you check that if you start a census and paste this same occupation from the same original source (web page?) into the occupation field that this error occurs once you move the cursor into the next cell in the table? If so would be able to send me the web page by email (assuming its Find My Past then I don't have a subscription so can't check for myself). e.g. if you're using Internet Explorer 8 then click on Page->Send Page by Email. My email is nick at ancestralsources dot com

Many thanks

Nick

Nick Walker said:
There is an issue with A.S. v1.0 that if the save takes a bit too long it can think that the file has been changed by another application (reported to me by David Dewick). I suspect that because the error message appeared during the save it delayed things sufficiently for this to happen. This issue is hopefully fixed in the next version.

It does seem as though you are managing to repeat the error which is occuring when Arthur Verney's occupation is pasted in and you move to the next cell. Please can you check that if you start a census and paste this same occupation from the same original source (web page?) into the occupation field that this error occurs once you move the cursor into the next cell in the table? If so would be able to send me the web page by email (assuming its Find My Past then I don't have a subscription so can't check for myself). e.g. if you're using Internet Explorer 8 then click on Page->Send Page by Email. My email is nick at ancestralsources dot com

Many thanks

Nick

I'm using the exact same page.

I copy / paste Occupation into Occupation box then click in Industry box and up pops the Error Message.

Can't send page by email get



Sent email with screen capture.

I'm working with Nick off Forum regarding this issue.

Updated Nick today with: Have entered 35 Census Returns since the 16th Aug, including 1 for Canada with no problems.

I am a newcomer to FH4 and AS  having previously used TMG7. One of the reasons for change was the availability of AS but I too have seen this message a number of times.
The latest was today, entering 1861 census data. I think the sequence as follows:
Entered Head and Spouse OK and then first child. This included an incorrect occupation for this date so I started typing the correct one in the grid which it tried to autocomplete - incorrectly - so I typed in spaces (one or two I think) to change 'File cutter J' to just 'File Cutter'. I then tabbed to Born column at which point error appeared. After clearing the message, it sometimes returns immediately but may take a second or so. If I remove the selected individual then all is OK and I can proceed as if there had been no error.
From previous times, my feeling is that it has involved the use (or misuse!?) of spaces in the occupation column but I cannot be certain.

When the error message is removed by clicking OK, it will often not return until the mouse is hovered over the occupation column for the last person on the grid (the one whose data was being entered at the time of the error). It will always reappear when mouse is hovered over this occuption column even when the cursor is in the Born column.

Not sure if any of this may help but I will try some more checking when I have time.

Regards

Hi

Thanks for that. I believe that this error is fixed in the new version of Ancestral Sources which is currently being beta tested and should be released soon.

Best wishes

Nick

I'm Beta testing for Nick, I've not been able to replicate the fault, no matter how hard I try.

I look forward to the new version. I have to say that it is an excellent program and such an aid to consistent data entry.