When I save a narrative report such 'ancestors by generation' to PDF I get a zero-byte file. RTF, HTML and text all work normally.
Argel
ID:4335
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Jane
- Site Admin
- Posts: 8442
- Joined: 01 Nov 2002 15:00
- Family Historian: V7
- Location: Somerset, England
- Contact:
Empty PDF
If you are using a x64 OS, the PDF prompt sometimes goes behind the FH window, this can cause the 0 byte problem. Please make sure FH is a window rather than maximised and check for windows behind it when you call for the PDF.
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Vista 32 so that isn't it.
When I specify PDF I get two boxes, one the FH 'Save PDF as' box and another little one which says that it is printing 'David's genealogy.ged' (not the report file name) on the FH PDF file at LPT3.
Hmmm. Now I notice that the files are actually queued up for a non-existent printer on LPT3 rather than being sent to the virtual Adobe PDF printer. Is there a way to fix that?
Argel
When I specify PDF I get two boxes, one the FH 'Save PDF as' box and another little one which says that it is printing 'David's genealogy.ged' (not the report file name) on the FH PDF file at LPT3.
Hmmm. Now I notice that the files are actually queued up for a non-existent printer on LPT3 rather than being sent to the virtual Adobe PDF printer. Is there a way to fix that?
Argel
-
Jane
- Site Admin
- Posts: 8442
- Joined: 01 Nov 2002 15:00
- Family Historian: V7
- Location: Somerset, England
- Contact:
Empty PDF
There should be a Family Historian PDF Printer, if you are not getting any prints it suggests this may have been deleted or corrupted, try re-installing V4 to reinstall the Printer and Nova PDF again.