V4 download order

chrispa · Post by **chrispa** » 01 May 2009 12:45

Wondered how long it took from the order to delivery of the download. Ordered on 30 Apr yesterday afternoon and not received yet.

Thanks
Chris

ID:3636

YouTube · Post by **Jane** » 01 May 2009 12:49

The download version, is normally with in 24 hours, you get an email with your key and the link along with a payment record email from Kagi (the shop system).

So I would check your spam box/spam filter and if it's not hiding in there, drop an email to support@family-historian.co.uk, giving your order number and email details so they can check it for you.

ADC65 · Post by **ADC65** » 01 May 2009 12:50

I got mine within about 10 minutes.

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