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Help Menu

Posted: 02 Jan 2007 17:06
by Gaulton
Whenever I click on Getting Started, Family Historian Help or Help with Current View, I get the message - Action Cancelled. Does anyone else have this problem?
David

ID:2067

Help Menu

Posted: 03 Jan 2007 09:25
by Gaulton
I have overcome the problem by re-installing Windows.
David

Help Menu

Posted: 04 Jan 2007 19:55
by Raziel_uk
That was drastic!

Did you have to reinstall Windows for another reason?

I was wondering if just the F.H. help file had become corrupted and you may have just needed to reinstall that.

Help Menu

Posted: 04 Jan 2007 20:17
by Jane
It was more likely to be a problem with the windows help engine, which FH uses, I am guessing David was having problems with the help on more than just FH

Help Menu

Posted: 04 Jan 2007 20:20
by Raziel_uk
Yes, of course, Jane.

It's just he only mentions F.H.

But it is certainly something for others to keep in mind.

Help Menu

Posted: 04 Jan 2007 22:41
by davepacey
This is an Internet Explorer Problem where Your security settings are probably preventing the help topics from displaying.

All you need to do if this happens is:-

navigate to the folder where the help file is installed, typically C:Program FilesFamily HistorianProgram. right click on the file fh.chm, select properties, and then click unblock.

This should cure this problem.

Hope this helps