* Link in e-mail not working properly

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Gowermick
Megastar
Posts: 1702
Joined: 13 Oct 2015 07:22
Family Historian: V7
Location: Swansea

Link in e-mail not working properly

Post by Gowermick »

When I get an e-mail notification about a post I’m following, I click the link, and get taken to normal login page, where my username and password have been filled in by my browser (Safari on iPad).
When I then click login, I get an error message saying form is incorrect and I am returned to login screen, where same username and password have been filled in.
This time when I click login, I am successfully logged in.
To me the two login screens look identical so why does one fail and the other succeed?
Mike Loney

Website http://www.loney.tribalpages.com
http://www.mickloney.tribalpages.com
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alexstorm
Silver
Posts: 8
Joined: 04 Aug 2019 18:28
Family Historian: V6.2
Location: Los Angeles, California, USA
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Re: Link in e-mail not working properly

Post by alexstorm »

Mike,

I am guessing your browser's memory for the first page has an old login address. When you get to the new URL login, your browser's memory looks up a different login. Check the browser passwords and search for logins by a keyword. You might find both listing and see that one is old and causing the problem.

Hope that helps.
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