* This week's active discussion topics in the FHUG Forums email

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jelv
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This week's active discussion topics in the FHUG Forums email

Post by jelv » 29 Dec 2021 18:43

Each week I get two identical copies of this email, sent about 5 minutes apart. They are to the same email address.

Why?
John Elvin

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Jane
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Re: This week's active discussion topics in the FHUG Forums email

Post by Jane » 30 Dec 2021 09:17

I can not see anything obvious in the routine as it simply loops all the accounts which have requested emails and sends them via Amazon SES. It is set up as a Cron job which runs at 8:08 on a Wednesday morning.

I have added some debugging so I can check the run next week.
Jane
My Family History : My Photography "Knowledge is knowing that a tomato is a fruit. Wisdom is not putting it in a fruit salad."

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jelv
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Re: This week's active discussion topics in the FHUG Forums email

Post by jelv » 30 Dec 2021 10:02

Thanks Jane.

I'm wondering if somehow I ended up with two accounts with the same email address? It's a long shot as I would have thought that the forum software wouldn't allow two accounts with the same email (unique on the table column?).

Is that something you could easily check by looking in the forum's users table (can you see my email address)?

If not I could:
  • Change my email
  • Use forgotten password with the old email address
  • If that comes back with a different account check if it is also set to receive the emails
I'll not do that until I get the go ahead from you in case it spoils anything you are doing.
John Elvin

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Jane
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Re: This week's active discussion topics in the FHUG Forums email

Post by Jane » 30 Dec 2021 10:27

You don't appear to have the same email in the list twice, I already checked that. It may be a problem with the routine which sends the mail. If you can leave everything along for now and I will check the logs on next weeks run.
Jane
My Family History : My Photography "Knowledge is knowing that a tomato is a fruit. Wisdom is not putting it in a fruit salad."

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tatewise
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Re: This week's active discussion topics in the FHUG Forums email

Post by tatewise » 30 Dec 2021 10:30

I don't think you can use forgotten password with an email address unless you used it as your username.
e.g. Your current account username is jelv not your email address.

Is it possible that a different old email address is involved but that is being automatically redirected to your current email?
Mike Tate ~ researching the Tate and Scott family history ~ tatewise ancestry

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ColeValleyGirl
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Re: This week's active discussion topics in the FHUG Forums email

Post by ColeValleyGirl » 30 Dec 2021 10:46

tatewise wrote:
30 Dec 2021 10:30
Is it possible that a different old email address is involved but that is being automatically redirected to your current email?
I get the email twice sometimes, and that's definitely not the case, Mike. I don't have two accounts or any mail redirections in place.

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Re: This week's active discussion topics in the FHUG Forums email

Post by jelv » 30 Dec 2021 10:59

tatewise wrote:
30 Dec 2021 10:30
I don't think you can use forgotten password with an email address unless you used it as your username.
e.g. Your current account username is jelv not your email address.
The forgotten password page specifically asks for the email address not user name:
FHUG forgotten password.png
FHUG forgotten password.png (24.84 KiB) Viewed 2441 times
tatewise wrote:
30 Dec 2021 10:30
Is it possible that a different old email address is involved but that is being automatically redirected to your current email?
No, the first thing I checked was to look at the headers of the message source.
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jelv
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Re: This week's active discussion topics in the FHUG Forums email

Post by jelv » 30 Dec 2021 11:01

ColeValleyGirl wrote:
30 Dec 2021 10:46
I get the email twice sometimes, and that's definitely not the case, Mike. I don't have two accounts or any mail redirections in place.
Interesting! It's only started happening in the last few months - is that the same for you? Are your message about 5 minutes apart? Mine were timed at 08:10:28 and 08:15:17.

If anyone else is seeing two copies sometimes it would be helpful if they posted "me too".
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tatewise
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Re: This week's active discussion topics in the FHUG Forums email

Post by tatewise » 30 Dec 2021 11:13

John, to get to the Send Password page haven't you got to enter a username first?
So entering jelv will only let you use the Email address already associated with the account jelv.
Mike Tate ~ researching the Tate and Scott family history ~ tatewise ancestry

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Re: This week's active discussion topics in the FHUG Forums email

Post by jelv » 30 Dec 2021 11:17

Here's the relevant part of the two headers (with my email hidden):

Code: Select all

From: newsletter-noreply@fhug.org.uk
To: xxx@yyy.me.uk
Subject: This week's active discussion topics in the FHUG Forums
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: quoted-printable
Message-ID: <0100017e053d75fe-4723e866-18ae-4ddb-b2ce-075ef074ccaa-000000@email.amazonses.com>
Date: Wed, 29 Dec 2021 08:10:21 +0000
Feedback-ID: 1.us-east-1./6D4DZJvdt0HSEkR9MeSA0ZpKJ6ODJBXZ8bY/FsQYfM=:AmazonSES
X-SES-Outgoing: 2021.12.29-54.240.48.89

Code: Select all

From: newsletter-noreply@fhug.org.uk
To: xxx@yyy.me.uk
Subject: This week's active discussion topics in the FHUG Forums
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: quoted-printable
Message-ID: <0100017e0541e293-95cd7688-5b85-444c-bc4f-012d1a4af7a4-000000@email.amazonses.com>
Date: Wed, 29 Dec 2021 08:15:11 +0000
Feedback-ID: 1.us-east-1./6D4DZJvdt0HSEkR9MeSA0ZpKJ6ODJBXZ8bY/FsQYfM=:AmazonSES
X-SES-Outgoing: 2021.12.29-54.240.48.97
Note that the messages came from two different Amazon servers - the X-SES-Outgoing header ends with the servers IP, 54.240.48.89 and 54.240.48.97 which suggests the email was sent to Amazon twice.
John Elvin

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ColeValleyGirl
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Re: This week's active discussion topics in the FHUG Forums email

Post by ColeValleyGirl » 30 Dec 2021 11:28

Yes, 5 minutes apart and only in the last few months. I don't have the emails any more so can't confirm the different server IDs.

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arthurk
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Re: This week's active discussion topics in the FHUG Forums email

Post by arthurk » 30 Dec 2021 15:48

I can't remember if I've occasionally had duplicate copies in the past, but I definitely did yesterday.

Like Helen, I no longer have them to check the full headers, but I've confirmed from the email server logs at my end that two copies went through at 8:09:08 and 8:14:08.

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Woodg
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Re: This week's active discussion topics in the FHUG Forums email

Post by Woodg » 01 Jan 2022 06:46

I receive 2 copies as well. Just 5 minutes apart. I can't recall if it happens each week or just sometimes, but certainly received 2 this week.

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trevorrix
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Re: This week's active discussion topics in the FHUG Forums email

Post by trevorrix » 05 Jan 2022 09:01

I too have been receiving two copies in recent months. Today however I have received just the one copy - thanks.
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jelv
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Re: This week's active discussion topics in the FHUG Forums email

Post by jelv » 05 Jan 2022 09:03

Just the one copy here today as well.
John Elvin

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JonC
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Re: This week's active discussion topics in the FHUG Forums email

Post by JonC » 05 Jan 2022 09:04

I also received 2 copies last week and occasionally over the past few months. Just the one copy received today.
Jon

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Re: This week's active discussion topics in the FHUG Forums email

Post by Pentris » 05 Jan 2022 09:15

I have been receiving two postings, 5 minutes apart, for several months. Today is the first time that it has been only one posting. Looks like whatever was the problem has gone away for now.

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jelv
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Re: This week's active discussion topics in the FHUG Forums email

Post by jelv » 05 Jan 2022 09:33

I think the big question here is not why was it happening, but why did none of us say anything for so long!
John Elvin

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Woodg
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Re: This week's active discussion topics in the FHUG Forums email

Post by Woodg » 05 Jan 2022 09:44

Only one for me this week.

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wellera
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Re: This week's active discussion topics in the FHUG Forums email

Post by wellera » 12 Jan 2022 08:58

I've been receiving two copies for quite a while.

Having said that, I changed my email account for FHUG a week ago, and I have only received one copy this week (so far!)

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