* Link in e-mail not working properly

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Gowermick
Megastar
Posts: 1127
Joined: 13 Oct 2015 07:22
Family Historian: V7
Location: Swansea

Link in e-mail not working properly

Post by Gowermick » 25 Mar 2020 12:39

When I get an e-mail notification about a post I’m following, I click the link, and get taken to normal login page, where my username and password have been filled in by my browser (Safari on iPad).
When I then click login, I get an error message saying form is incorrect and I am returned to login screen, where same username and password have been filled in.
This time when I click login, I am successfully logged in.
To me the two login screens look identical so why does one fail and the other succeed?
Mike Loney

Using FH 7.0.7with CC 6.7.37 Windows 10 Home
Website http://www.loney.tribalpages.com
http://www.mickloney.tribalpages.com

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alexstorm
Silver
Posts: 8
Joined: 04 Aug 2019 18:28
Family Historian: V6.2
Location: Los Angeles, California, USA
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Re: Link in e-mail not working properly

Post by alexstorm » 12 Jul 2021 19:16

Mike,

I am guessing your browser's memory for the first page has an old login address. When you get to the new URL login, your browser's memory looks up a different login. Check the browser passwords and search for logins by a keyword. You might find both listing and see that one is old and causing the problem.

Hope that helps.

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