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Back up & restore problem

Posted: 08 Jun 2016 15:19
by margarita
My computer has just been upgraded to Windows 10.

I made a backup and now that I am trying to restore it I get the message

"Minor Version Mismatch
ERROR: Family Historian Version 6.2.1.0 installed does not match Version 6.2.0.2 Backup Data.
Install a free update so the program version matches the backup version to make them compatible.
OK"

I can't find where to install Version 6.2.0.2 from. I have a vague memory of downloading it from the FH site but now I can't find it.

Anyone help, please?

Re: Back up & restore problem

Posted: 08 Jun 2016 15:53
by tatewise
It is not the upgrade to Windows 10 that has caused the problem, but that you have upgraded from FH V6.2.0 to FH V6.2.1.

Nevertheless, there is a simple solution.
In the Plugin on the Options tab, tick Allow the FH Program Version to be later than the Backup Data Version.
You can ignore the warnings about Use at your own risk! in this instance.

This will allow the earlier V6.2.0 Backup to be restored into the later FH V6.2.1 program.

You will get the same Minor Version Mismatch error, but there will be an option to continue with the restore and ignore the error.

BTW: FH has been updated again to V6.2.2. After installing this version I advise you create a new Plugin Backup to avoid the Version Mismatch, and repeat that each time you upgrade FH.

Re: Back up & restore problem

Posted: 08 Jun 2016 16:42
by margarita
Thanks, Mike.

Worked perfectly.