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Save Report As PDF issue

Posted: 13 Aug 2017 21:43
by neil40
Hi all

I have the latest version of FH (6.2.5) and created a Descendant Outline report and the went to Save As PDF.


I get an error that simply states: An error occurred. Cannot Generate PDF file.

How would I troubleshoot this please?

Thanks
Neil

PS - Just tried on my PC (previous was on laptop) and this one tells me 'PDF File Output is not enabled'
Edit - solved the 'PS' instance by following a FAQ to re-install novaPDF

Re: Save Report As PDF issue

Posted: 14 Aug 2017 07:40
by Jane
If you are still having problems saving it's possible you are trying to save to a folder which does not exist or your user does not have permissions to, try change the save location to your desktop does that work?
2017-08-14_083940.png
2017-08-14_083940.png (19.64 KiB) Viewed 3346 times

Re: Save Report As PDF issue

Posted: 14 Aug 2017 22:02
by neil40
Jane,

With these errors (on both laptop and PC) you didn't even get that far. Just the error.

Re-installing the PDF printer in both cases has cured the issue, thanks to this page https://www.fhug.org.uk/wiki/doku.php?i ... ot_enabled