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Hardware installation issue

Posted: 08 Mar 2009 09:08
by doppelganger
Hi, I bought and installed an HP Deskjet F2280 All-in-One printer, scanner & copier Friday evening and everything seemed fine. However, I was unable to log on to Firefox or IE yesterday (Saturday). I checked my internet connection and cables etc., and all seemed OK. Finally I uninstalled the hardware and now I can access the internet no problem.


Can anybody advise how I can re-install so I can use printer and the internet?


Many thanks Alan [confused]

ID:3498

Hardware installation issue

Posted: 08 Mar 2009 09:12
by Jane
Very strange. Have you tried bringing down the latest drivers for the printer from the web?

Also how do you connect to the internet? If you are using a USB connected modem rather than a proper router, try moving the printer to a different USB port next time you try to install.

Hardware installation issue

Posted: 08 Mar 2009 09:58
by doppelganger
Hi,

I'm using a USB connected modem. I have 4 separate USB ports so tried a different one for the printer than previously.

Re-installation seems fine now. I searched for and downloaded updates straight after installation.

Many thanks
Alan  [smile]