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Unrelated Individual

Posted: 11 Mar 2012 19:22
by GeorgeBush
I have just tried to add an unrelated individual in a census entry and found that the box for adding the name is missing the 'OK', 'Cancel' and 'Help', buttons.I have AS v.2.0.0 and 64 bit Windows 7.
In case it matters I have recently(since I last used AS) uninstalled McAfee Internet Security due to a problem with updating IncrediMail.
My inclination is to just install AS again, but I wonder if I should uninstall it first?
George

ID:6005

Unrelated Individual

Posted: 11 Mar 2012 20:01
by tatewise
You do not need to uninstall AS.

There was a known problem with those buttons that came to light with testing AS V3.0.0.

To check it out use Tools > Customise > Font and choose Tahoma, Regular, 8 and click OK twice.
This should restore AS to its default fonts and reveal the buttons.

Even, better would be to download AS V3.0.0 (64-bit version) from this web site and install it over V2.0.0.
Full details are in the Knowledge Base at Utility ~ Ancestral Sources V3.0.0.

Unrelated Individual

Posted: 11 Mar 2012 21:23
by NickWalker
Please install version 3. You should find there are numerous improvements including a fix for that particular issue.

Best wishes

Nick

Unrelated Individual

Posted: 12 Mar 2012 01:17
by GeorgeBush
Thanks Nick and Mike. Installing ASv.3 took only seconds and now everything works fine.

George[smile]