I have just tried to add an unrelated individual in a census entry and found that the box for adding the name is missing the 'OK', 'Cancel' and 'Help', buttons.I have AS v.2.0.0 and 64 bit Windows 7.
In case it matters I have recently(since I last used AS) uninstalled McAfee Internet Security due to a problem with updating IncrediMail.
My inclination is to just install AS again, but I wonder if I should uninstall it first?
George
ID:6005
* Unrelated Individual
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GeorgeBush
- Gold
- Posts: 21
- Joined: 13 May 2009 21:05
- Family Historian: V7
- Location: Cheshire
- tatewise
- Megastar
- Posts: 27075
- Joined: 25 May 2010 11:00
- Family Historian: V7
- Location: Torbay, Devon, UK
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Unrelated Individual
You do not need to uninstall AS.
There was a known problem with those buttons that came to light with testing AS V3.0.0.
To check it out use Tools > Customise > Font and choose Tahoma, Regular, 8 and click OK twice.
This should restore AS to its default fonts and reveal the buttons.
Even, better would be to download AS V3.0.0 (64-bit version) from this web site and install it over V2.0.0.
Full details are in the Knowledge Base at Utility ~ Ancestral Sources V3.0.0.
There was a known problem with those buttons that came to light with testing AS V3.0.0.
To check it out use Tools > Customise > Font and choose Tahoma, Regular, 8 and click OK twice.
This should restore AS to its default fonts and reveal the buttons.
Even, better would be to download AS V3.0.0 (64-bit version) from this web site and install it over V2.0.0.
Full details are in the Knowledge Base at Utility ~ Ancestral Sources V3.0.0.
Mike Tate ~ researching the Tate and Scott family history ~ tatewise ancestry
- NickWalker
- Megastar
- Posts: 2401
- Joined: 02 Jan 2004 17:39
- Family Historian: V7
- Location: Lancashire, UK
- Contact:
Unrelated Individual
Please install version 3. You should find there are numerous improvements including a fix for that particular issue.
Best wishes
Nick
Best wishes
Nick
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GeorgeBush
- Gold
- Posts: 21
- Joined: 13 May 2009 21:05
- Family Historian: V7
- Location: Cheshire
Unrelated Individual
Thanks Nick and Mike. Installing ASv.3 took only seconds and now everything works fine.
George[smile]
George[smile]