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death informant
Posted: 30 Nov 2016 11:01
by Johnr65
I've noticed that when I enter a death certificate on AS and enter the informant's name that FH puts the death of the informant at that date as well as the actual deceased? The only way to stop this is to delete the death from the informant's box otherwise it shows him/her as died then too?
Re: death informant
Posted: 30 Nov 2016 12:06
by tatewise
John, I have moved this to the Ancestral Sources Forum.
I suspect it may be the way you are entering the details, or you misunderstand what AS has created in FH.
Nobody else has complained about such unusual behaviour.
Where do you enter the Informant in the AS Death dialogue tabs?
Are you sure it is an actual Death Event that is being added to the Informant?
Could you post screen-shots of what you see is happening.
Re: death informant
Posted: 05 Dec 2016 09:07
by Johnr65
I entered the details as it says on AS, bear in mind this was in Canada, however I can't post screenshots as I've completed it now but will do it next time it occurs.

Re: death informant
Posted: 05 Dec 2016 21:30
by NickWalker
Hi John
I can see where your confusion arises I think.
When you look at the Facts for the informant there is a fact which is labelled Death but this actually a witness fact so linked to the death of the deceased individual. If you look at the sentence beneath it should refer to them being an informant.
To make this work properly you'll need to define the Informant role. See this page on the FHUG Knowledge Base:
Family Historian Birth & Death Informant Witness Role
Best wishes
Nick
Re: death informant
Posted: 06 Dec 2016 11:02
by Johnr65
Seems to work ok with British deaths but Canada seems to be a problem.
Re: death informant
Posted: 06 Dec 2016 11:25
by tatewise
In what way?
How does entering British data differ from Canadian data?
The same AS options, templates, and settings apply for all Death entries, unless you have customised something.
Re: death informant
Posted: 06 Dec 2016 16:45
by NickWalker
What are you doing differently when you enter a Canadian entry rather than British and how are the results different in Family Historian?
If you create a death entry for any country and link an individual in your file as an informant then they will be saved in the same way, regardless of country.
Re: death informant
Posted: 09 Dec 2016 09:44
by Johnr65
I've not customised anything it just seems to happen that way.
Re: death informant
Posted: 01 Feb 2017 15:47
by Johnr65
I've got another Canada death that records the informant as being dead as well as the actual deceased.
The file is too large for me to attach it-how can I make it smaller?

Re: death informant
Posted: 01 Feb 2017 16:00
by Valkrider
John
You can put it on Dropbox, Google Drive or One Drive or other cloud storage and link to it. Or if you have found it on one of the paid sites it is probably better to provide a link to the image.
Re: death informant
Posted: 01 Feb 2017 16:22
by tatewise
You could try using right-click on the file and
Send to > Compressed (zipped) folder and attached the zip folder.
But as
Nick Walker said earlier, that is the way it works with
Witnesses/Informants at
Marriages and
Deaths, etc.
The
Witness will have the
Marriage or
Death event of the
Principal listed in their
Facts tab,
But it should have a
blue arrow instead of a bullet and say
Witnessed Marriage of... or
Informed Death of... to make it clear it is NOT the marriage or death of the
Witness/Informant. The
Sentence below should reinforce that.

- Death Informant & Marriage Witness
- witnesses.png (12.75 KiB) Viewed 11989 times
Re: death informant
Posted: 01 Feb 2017 19:04
by Johnr65
Trying to attach but zip file was too big, perhaps you can see it here:
https://drive.google.com/drive/folders/ ... lhTZ1B2M1E
Re: death informant
Posted: 01 Feb 2017 19:59
by tatewise
I tried that link but it is not public and you will have a message to grant me access.
What is it you are trying to show?
Perhaps there is another technique we could explain how to use to get a screenshot.
Is it not anything like my screenshot?
Re: death informant
Posted: 01 Feb 2017 21:14
by Johnr65
I've given you access to the drive documents.
It's not completely like your screen shot as you will see.
Re: death informant
Posted: 01 Feb 2017 21:57
by tatewise
Way back on Mon Dec 05, 2016 near the start of this thread
Nick Walker advised:
I suspect you have not done that, because your screenshot is exactly what you get when the
Informant Role is NOT defined.
BTW:
You only needed a screenshot of the
Facts tab of the
Property Box and it should not be embedded in a Word Document.
Use the
Windows Snipping Tool to capture the image required, save it as a
PNG file, and attach that file directly, or drag & drop it into the Forum Reply box. It will be a much smaller file.
Re: death informant
Posted: 02 Feb 2017 09:50
by Johnr65
Thank you Mike very informative, didn't realise how deep the program is and have now amended the birth and death facts to incorporate the informant details.
Also didn't know about the snipping tool but do now and done a snip as a test!
Thank you for your help and knowledge.
Re: death informant
Posted: 02 Feb 2017 10:22
by tatewise
I am glad that is all sorted out now John.
Re: death informant
Posted: 05 Mar 2017 17:53
by cyberbillp
Can't resist passing a bit of info on Screen shots here.
Just in case you didn't know it: Screen shots are built into windows. There's no need for any other program. If you hit the "Print Screen" key (might be labeled PR SCR or P-Scr but is usually next to the Scroll Lock key) then you get a full screen shot pasted into your clipboard. You can then paste it into any program that supports graphics with Control-V or the paste menu. To capture only the top most window, hit ALT-Print Screen. This is built into every copy of Windows.

Re: death informant
Posted: 05 Mar 2017 18:26
by tatewise
Yes, but some users think that is the only built-in snipping tool, and it still requires the use of another program to get a file. You contradict yourself when saying "There's no need for any other program" and then go on to say "You can then paste it into any program that supports graphics".
The fhugdownloads:contents:utility_windows_snipping_tool|> Utility ~ Windows Snipping Tool is also built-in to all current versions of Windows, allows any part of the screen to be snipped, can include drop menus, and offers coloured pens or highlighter for markup. So it is easier to use than Prnt Scrn plus a graphics editor.