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AS on Windows 10

Posted: 27 Aug 2015 06:12
by SBrickell
I have been trying to install AS6 on a 64bit Windows 10 machine, to use with FH5, but keep getting the error message: "unable to copy default auto-text file into the settings folder...Ancestral Sources will now close"
I have tried downloading with both Edge and Firefox without success. I can download and install AS6 onto an old computer running Windows 7. Is AS6 compatible with Windows 10, or is the problem somewhere else?

Re: AS on Windows 10

Posted: 27 Aug 2015 06:28
by SBrickell
Ah! Found the answer myself - sorry for wasting everyone's time! I should have realised that the installation file has to be run as an administrator... :oops:

Re: AS on Windows 10

Posted: 27 Aug 2015 09:20
by tatewise
Could you please use User Control Panel > Profile at the top of this web page, and update Family Historian to Version 5 so it appears in the panel on the right of your posting. Then you won't need to tell us which version you are using.

Just to clarify a couple of points:

Firstly, the latest version of AS is 5.0.0 not 6.0.0.

The full installation instructions are in fhugdownloads:contents:ancestral_sources|> Utility ~ Ancestral Sources v5.0.0.