Page 1 of 1
Fail to login
Posted: 11 Mar 2023 22:02
by pete56
I just installed Family Historian 7 on my new computer with windows 11. When I tried to login to activate the program I keep getting a message stating "A problem has occurred Login Failed". This program worked perfect on my older machine not sure what has happened. I was using the latest update also. Please help
Re: Fail to login
Posted: 11 Mar 2023 22:18
by pete56
I also get this same message when I tried to reset my password thinking maybe that was the problem.
Re: Fail to login
Posted: 11 Mar 2023 23:27
by pete56
this is what the message says
Login - Server returned non-json: <!doctype html>
<html>
<head>
<meta charset="utf-8">
<meta name="robots" content="noindex, nofollow">
<title>One moment, please...</title>
<style>
body
</style>
</head>
<body>
<h1>Please wait while your request is being verified...</h1>
<form id="wsidchk-form" style="display:none;" action="/z0f76a1d14fd21a8fb5fd0d03e0fdc3d3cedae52f" method="get">
<input type="hidden" id="wsidchk" name="wsidchk"/>
</form>
<script>
(function(){
var west=+((+!+[])+(+!+[]+!![]+!![]+!![]+[])+(+!+[])+(+!+[]+!![]+!![]+!![]+!![]+!![]+!![]+!![]+[])+(+!+[]+!![]+!![]+!![]+!![])+(+!+[]+!![]+!![]+!![]+[])+(+!+[]+!![]+!![]+!![]+!![]+!![]+!![]+!![]+!![])+(+![]+[])),
east=+((+!+[])+(+!+[]+[])+(+![])+(+!+[]+!![]+[])+(+!+[]+!![]+!![]+!![]+!![]+!![])+(+!+[]+!![]+!![]+[])+(+!+[]+!![]+!![]+!![]+!![]+!![]+!![]+!![]+!![])+(+!+[]+!![]+[])),
x=function(){try{return !!window.addEventListener;}catch(e){return !!0;} },
y=function(y,z){x() ? document.addEventListener("DOMContentLoaded",y,z) : document.attachEvent("onreadystatechange",y);};
y(function(){
document.getElementById('wsidchk').value = west + east;
document.getElementById('wsidchk-form').submit();
}, false);
})();
</script>
</body>
</html>
Re: Fail to login
Posted: 12 Mar 2023 07:06
by ColeValleyGirl
Report it to Calico Pie via
http://support.calico-pie.com/open.php
How many pcs do you have it installed on?
Re: Fail to login
Posted: 13 Mar 2023 01:05
by pete56
Just the one
Re: Fail to login
Posted: 13 Mar 2023 17:23
by pete56
Calico help me get it fixed. Turns out the problem was caused by my VPN running when trying to register the program.