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OneDrive update failure

Posted: 14 Dec 2022 16:41
by peterbel
I had a quick search in the knowledge base but did not find the answer.

I am getting a permissions no access error for two files that OneDrive is trying to backup, they are described as Family Historian 7.lnk and Ancestral Sources.lnk.
I have also had a search of my C drive and they seem to be something to do with Desktop shortcuts but I am unsure what to do next.
Some advice please.

Re: OneDrive update failure

Posted: 14 Dec 2022 16:53
by tatewise
They are nothing specifically to do with FH.
They are the tiny shortcut (.lnk) files that provide such as icons on your desktop screen to invoke applications.
They have a small arrow in the bottom left corner of the icon.
In your two cases the applications are FH7 and AS.
They are usually created with Administrator ownership when those applications are installed.

Somehow they are appearing in your OneDrive folder, but which folder within OneDrive do they live in?

In your OneDrive Settings, on the Back up tab Manage back up button, have you chosen your Desktop Files to be backed up?
That should work fine unless perhaps some of those files have been accidentally moved.