OK, my mistake - that's what happens when you rush to post to get the dog out for its morning walk before the rain sets in
Not sure I understand what you mean here though - doesn't that setting just affect how the Records Window displays? It still sorts by surname when you click on the column heading, even if displayed given name first. So isn't the nub of the problem that the Records Window sorts by surname, irrespective of how it displays, and the Tools > Work with Data output can only display and sort by given name first. That's the key inconsistency isn't it?