Family Historian User Group

When viewing a generated report in FH, I often open a displayed image file in an external editor (usually IrfanView 64) in order to crop or de-skew.

When I click on Refresh Report, the content of the displayed image is correct, but the aspect ratio remains as per the original. If it is a severe cropping (say cutting a double page Parish Register image down to single page), this results in a grossly distorted image on screen. The only way to fix this that I have found is to close and reopen FH, then regenerate the report. The images display correctly when saved as an RTF file, but not when printing (including to PDF), presumably because the RTF output regenerates the report from first principles.

I'll report it to CP, as it feels like a bug.

Sounds a bit like a cache or similar problem, e.g retaining old versions somewhere.
Have you tried deleting the image from FH, then re-adding it. If that solved the problem, then it would show FH is retaining old info.
It might also be that if you are editing while FH is still open, FH might ignore the edit, FH might "hold" the file, so you might even lose irfanview edits.

I know FH does a lot of caching under the covers to get the speed of the program up.

I doubt people editing images outside of the program while the program was running was at the top of things to check.

If reloading the program sorts it then it will be a cache issue.

Agree - I tried the obvious fix of deleting the image cache file when I first noticed the problem, but it didn’t work.

It’s odd that it picks up the new image content but not its size, but it’s been “referred to the developers for review”.

Perhaps it would be useful to have an element of user selection on how much caching goes on, as a fast processor/SSD needs it much less than was typical in the formative years of FH.