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Licence (Re)-Activation

Posted: 22 Sep 2022 13:27
by mezentia
I have had to rebuild my laptop. I previously had FH V7 installed. I have re-installed V7, but it now wants to be activated. I have logged on to the FH website and it says that my laptop is active. It also says if I deactivate the laptop I cannot re-activate it on the same licence. So how do I proceed?

Re: Licence (Re)-Activation

Posted: 22 Sep 2022 13:33
by ColeValleyGirl
Contact Calico Pie via their support page.

Re: Licence (Re)-Activation

Posted: 22 Sep 2022 15:25
by tatewise
Does the FH page https://www.family-historian.co.uk/activation-help provide any answers.

Re: Licence (Re)-Activation

Posted: 22 Sep 2022 16:21
by Jane
If something in the system changes this can trigger FH into thinking a new PC is in use. In general, you can safely deactivate the older activation for the same hardware without getting into problems.