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Problem Adding pictures with orientation
Posted: 03 Aug 2022 19:56
by SNOWYOWL
HI All
I have added approx. 30 old family pics to my project from One Drive and they all appear in the media window. They are all j.peg format However around half of them are upside down and I cant see why some are ok, others not. Has anyone else had this problem and how did you resolve it?
Re: Problem Adding pictures with orientation
Posted: 03 Aug 2022 20:32
by tatewise
Yes, that is a recurrent problem in FH V6.
See FHUG Knowledge Base
Common Image Problems for Photo Orientation in Family Historian 6 and below.
Typically digital camera JPEG photos include Exif Orientation saying which way they should be displayed and is ignored by FH.
The problem has been largely resolved in FH V7.
Re: Problem Adding pictures with orientation
Posted: 03 Aug 2022 21:25
by SNOWYOWL
Thank you , at least I know its not just me!
Re: Problem Adding pictures with orientation
Posted: 05 Aug 2022 17:56
by SNOWYOWL
Further to this problem, I have upgraded to version 7 , repeated the process and all pictures are now correctly displayed. (For reference these were old pictures, scanned on a flatbed scanner and saved to One Drive.)
Re: Problem Adding pictures with orientation
Posted: 05 Aug 2022 18:45
by tatewise
Please update your Profile shown on the right from FH V6 to V7.
Click your username SNOWYOWL, navigate to Edit Profile, select FH V7 then scroll down to SUBMIT.