Page 1 of 1

Internet data matches not working

Posted: 19 Apr 2022 20:56
by Gardengirl
I have just opened FH after not using it for a while and it offered me an update to 7.01.11 which I accepted.

Now when I click on the hints for an individual I am getting this error message on the web page
{"statusCode":400,"error":"Bad Request","message":"Invalid cookie header"}

Re: Internet data matches not working

Posted: 20 Apr 2022 03:32
by BillH
This same error has been reported before. I think the first thing to try is deleting the cookies for the web site you are trying to access (Find My Past or My Heritage) and then try again.

Bill

Re: Internet data matches not working

Posted: 20 Apr 2022 09:15
by Gardengirl
Thank you for the suggestion. Could someone please explain how to delete cookies for a website?

Edit....
I asked Google and got a clear explanation. Job done and matches are now working.

Many thanks.