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Automatic Internet Data Matching - Find My Past Error Message

Posted: 04 Apr 2022 09:43
by klm2OUMK
This morning when I clicked on Find My Past green data matching hints for my family members the following error message appears:-

("status code" : 400, "error" : "Bad Request" , "message" : "Invalid cookie header")

- Currently I have cancelled my subscription to Find My Past, Do I have to have a subscription to still access FMP?

- Also I have recently changed my browser to Microsoft Edge on Windows 10 ( from Microsoft Explorer v.11), so will this have affected access to FMP data matching?

- or do I need to do something else on my settings to restore my access to FMP data matching on FH 7 ?

Re: Automatic Internet Data Matching - Find My Past Error Message

Posted: 04 Apr 2022 10:17
by tatewise
See the thread {'statusCode':400,'error':'Bad Request','message':'Invalid cookie header' (19842) for advice about that message.

If you have cancelled your FMP subscription then the Internet Data Match hints will still get produced, but you won't be able to investigate them and download records because that is what the subscription offers. There is no 'subscription' provided by FH.

If you are using the FH internal Web Search Window for Internet Data Matches then the external browser is irrelevant.

Re: Automatic Internet Data Matching - Find My Past Error Message

Posted: 04 Apr 2022 17:46
by klm2OUMK
Thank you for your help and advise.

I have now managed to access FMP Data Matching of my ancestors using following method :-

Internet
Internet Data Match
Location to display matches
External Web Browser

Re: Automatic Internet Data Matching - Find My Past Error Message

Posted: 04 Apr 2022 19:11
by tatewise
What FH version do you have?
The latest version 7.0.11 should work the same with the internal Web Search Window as an external browser.

BTW: You still won't get very far with the 'hints' without a FindMyPast subscription.

Re: Automatic Internet Data Matching - Find My Past Error Message

Posted: 05 Apr 2022 07:00
by klm2OUMK
I am using FH7.0.11.

Thank you for reminding me about FMP subcriptions