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FMP Hints count wrong
Posted: 20 Dec 2021 10:59
by Gowermick
I have 2 hints clearly shown for an individual in the focus window, yet when I click to see them, FMP only shows 1!
NB I never Click 'Reject' option
Anyone else experience similar
Re: FMP Hints count wrong
Posted: 20 Dec 2021 11:38
by tatewise
Try right-clicking on that person's box and using Refresh Internet Matches and View Match Details...
That might correct counts &/or explain them.
Re: FMP Hints count wrong
Posted: 20 Dec 2021 12:21
by RS3100
Since the "more efficient" internet data matching, eliminating unnecessary data calls, introduced in v7.0.9, I find that after a while, accepting or rejecting hints stops updating the main hint screen or number of hints count, and I have to accept or reject each hint twice before the page/count refreshes correctly. Closing and restarting FH seems to get them working as expected again, for a while.
Re: FMP Hints count wrong
Posted: 20 Dec 2021 13:35
by Gowermick
tatewise wrote: ↑20 Dec 2021 11:38
Try right-clicking on that person's box and using Refresh Internet Matches and View Match Details...
That might correct counts &/or explain them.
No change! Either when I refresh Internet Matches or restart FH. Still 2 in focus window but only 1 shown on FMP!
Re: FMP Hints count wrong
Posted: 20 Dec 2021 14:47
by jbtapscott
I get exactly the same as Mike but haven't managed to work out if there is a common "theme" on the few where this happens though. Neither a count refresh nor a FH restart resolves this.