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Transfer FH7 to new computer?
Posted: 26 Jul 2021 19:14
by BEJ
I have searched FH help, the Knowledge Base, and posts---can't find any information about downloading FH7 to a new computer using an existing license. (Most recent topic was from 2015.) Can anyone direct me to a resource that will enable me to begin using FH7 on my new laptop?
Re: Transfer FH7 to new computer?
Posted: 26 Jul 2021 19:42
by tatewise
See the KB
Family Historian Copy and Migration Guide which explains everything.
The
Preparation section refers to the FH v7 installation download. Install it using the same FH account and activation code as you used on your old PC.
Alternatively, you could copy the FH v7 download from your old PC to the new PC, then install and activate it as before.
Re: Transfer FH7 to new computer?
Posted: 26 Jul 2021 19:50
by BEJ
Thanks. I found that resource. However, my question is how to download a new copy of fh7 (I think I understand backup and restore). When I login to FH and try to download the software, it creates a charge in the checkout basket. I want to use my existing license.
Re: Transfer FH7 to new computer?
Posted: 26 Jul 2021 20:03
by tatewise
As I said, in the
Preparation section, for FH v7 it links to the
Family Historian Installation Guide that answers your questions and provides the download. Have you used that link and followed the two instruction steps?
Re: Transfer FH7 to new computer?
Posted: 26 Jul 2021 20:25
by BEJ
I was using the download page (
https://www.family-historian.co.uk/downloads). The other page worked. Thanks.