.pdf - failure to print to folder.

Post by **GILLJIM** » 05 Apr 2021 18:37

I updated to 7.0.3, at the weekend and had cause to print to my FH projects folder and found that an error occurred. I subsequently checked that pdf Nova 7.7.4 was up to date too. Prior to this update, everything worked fine. Still no joy. I have raised a notification to FH help desk, but wondering if anyone else is having a problem.

Post by **tatewise** » 05 Apr 2021 20:29

Sorry to be a pain but could you please update your Profile to the right of your postings to say Family Historian: V7

What is it you are Saving As > PDF File (.pdf)? Is it a Diagram or a Report or what?

Are they definitely using the Family Historian PDF printer?

Kingy · Post by **Kingy** » 15 Apr 2021 08:52

I am having the same issue, every time I save a diagram to PDF I get parts of it, very rarely the whole diagram, sometimes just 1 box? I can't see what issue is. Used to work fine.

Paul

Post by **ColeValleyGirl** » 15 Apr 2021 08:59

Kingy, what version of FH7 are you running?
Might Printing problem caused by Cumulative update for Windows 10 Version 20H2 for x64 based systems KB5000802 (19114) be relevant?

Kingy · Post by **Kingy** » 15 Apr 2021 11:53

Hi

I am using 7.0.3 and my Windows 10 is fully up to date which should of fixed any errors, but unfortunately not.

Paul

Kingy · Post by **Kingy** » 15 Apr 2021 13:43

Ignore my comment, as it is now working fine, but I did have a windows update yesterday, so I presume that fixed it. I will have to check what was done.

Family Historian User Group

* .pdf - failure to print to folder.

.pdf - failure to print to folder.

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Re: .pdf - failure to print to folder.

Re: .pdf - failure to print to folder.

Re: .pdf - failure to print to folder.

Re: .pdf - failure to print to folder.