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Internet Data Matches

Posted: 21 Jul 2020 12:30
by DerekAth
Is it just me or is this system very slow? I only use it for FMP (Not My Heritage).

I do have a new laptop, but the link is often slow, sometimes freezes and other times just closes FH!

A very useful tool but it can be quite frustrating at times.

Re: Internet Data Matches

Posted: 21 Jul 2020 12:50
by Valkrider
Derek

Are you using the internal browser or external browser? If you are using the internal one then it may be worth swapping to the external one.

See this article on the Knowledgebase https://fhug.org.uk/wiki/doku.php?id=ho ... ta_matches

Re: Internet Data Matches

Posted: 21 Jul 2020 13:10
by tatewise
The FH Web Search Window often has these niggles.
This Find My Past Hints (17937) posting seems very similar but the External Web Browser option works OK.

Re: Internet Data Matches

Posted: 21 Jul 2020 13:13
by DerekAth
Forgive me for being slow, how do I switch to the external web browser?

Re: Internet Data Matches

Posted: 21 Jul 2020 13:27
by DerekAth
Sorry - just found it in "Location to Display matches".

That does seem to work much better - thank you!

Re: Internet Data Matches

Posted: 21 Jul 2020 15:47
by tatewise
Did you try any of the other advice given in the Knowledge Base page that was posted by Colin?

Re: Internet Data Matches

Posted: 21 Jul 2020 16:03
by DerekAth
Mike,

I read through the article which was very clear.

I will be sticking with the external version - much faster and no freezing/crashing!

Thank you