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Recovering after a crash
Posted: 28 Apr 2020 11:13
by paulr1949
My desktop PC crashed on Sunday evening and, to cut a long story short, I have had to use a recovery drive to restore windows, thinking I would then be able to get at my data drive, but that is not recognised either. So I have turned to my backups of FH on a portable drive and imported the latest backup dated Sunday at 1239 only to find that the latest entries in the file are dated 20th April.

- Individuals list.PNG (31.19 KiB) Viewed 3408 times
I have also restored the backup from the cloud of my project folder which would have been carried out on the evening of the 25th and that too has nothing entered after 20th April. I then tried restoring a snapshot, which also (despite being dated 26th) has the same data.

- Snapshots.PNG (24.36 KiB) Viewed 3408 times
In the program I have autosave set to every 3 minutes (due to my problems with FH randomly closing, see separate thread) and I religiously do a full backup every time I close the program. I cannot understand why I have nothing I entered last week.
Any thoughts welcome!
Re: Recovering after a crash
Posted: 28 Apr 2020 11:19
by Jane
The snapshots live in your Project folder so if you copied back from your Cloud folder you would have over-written any newer snapshots.
Depending on what cloud service you use you may be able to recover a later gedcom file from the recovery options in the web interface, in dropbox you can generally see the last few dozen copies.
Re: Recovering after a crash
Posted: 28 Apr 2020 11:25
by tatewise
Sorry to hear your problems Paul.
What do you think you updated later than the 20th April?
You have only reviewed the Individual records. Are you sure you updated any Individuals after 20th April?
Check all the other Records Window tabs: Sources, Media, etc.
Were any of those Updated more recently?
Snapshot files are only created when GEDCOM changes have been made.
So something must have been changed on 26th April.
Re: Recovering after a crash
Posted: 28 Apr 2020 11:39
by Jane
Just to add it might be worth reverting to the snapshot from the 24th to see what is there. You can always return to the one from the 26th afterwards.
Re: Recovering after a crash
Posted: 28 Apr 2020 11:43
by paulr1949
tatewise wrote: ↑28 Apr 2020 11:25
Sorry to hear your problems Paul.
What do you think you updated later than the 20th April?
You have only reviewed the
Individual records. Are you sure you updated any
Individuals after 20th April?
Check all the other
Records Window tabs:
Sources,
Media, etc.
Were any of those
Updated more recently?
Snapshot files are only created when
GEDCOM changes have been made.
So something must have been changed on 26th April.
Hi Mike, Jane
I'm pretty sure I added a couple of individuals last week. I have looked at the other record list tabs and yes, there was 1 family record updated on 24th and 2 place records on 22nd, so possibly nearly everything is there...trouble is it is difficult to remember exactly what you added and when! That may be a weight off my mind.
I use idrive.com and whilst they do keep versions I haven't yet investigated that.
Thanks
Re: Recovering after a crash
Posted: 02 May 2020 11:13
by paulr1949
Well new PC was delivered yesterday and this morning I have (I think successfully) backed up the settings from the version on my laptop and restored them to the new program on the new PC - I even managed to find my registration key
I haven't yet had time to have a detailed look, but I nthink all seems OK. The plug-in for this worked fine - thanks Mike.
Further to my earlier posts on this thread, I now believe that I had got all the data I had entered (if not, then only a very small amount is missing, which I can live with.
Now I have to fight with a new version of Outlook
