* Recovering after a crash

Questions regarding use of any Version of Family Historian. Please ensure you have set your Version of Family Historian in your Profile. If your question fits in one of these subject-specific sub-forums, please ask it there.
Post Reply
avatar
paulr1949
Diamond
Posts: 61
Joined: 16 Feb 2016 10:35
Family Historian: V6.2

Recovering after a crash

Post by paulr1949 » 28 Apr 2020 11:13

My desktop PC crashed on Sunday evening and, to cut a long story short, I have had to use a recovery drive to restore windows, thinking I would then be able to get at my data drive, but that is not recognised either. So I have turned to my backups of FH on a portable drive and imported the latest backup dated Sunday at 1239 only to find that the latest entries in the file are dated 20th April.
Individuals list.PNG
Individuals list.PNG (31.19 KiB) Viewed 3401 times
I have also restored the backup from the cloud of my project folder which would have been carried out on the evening of the 25th and that too has nothing entered after 20th April. I then tried restoring a snapshot, which also (despite being dated 26th) has the same data.
Snapshots.PNG
Snapshots.PNG (24.36 KiB) Viewed 3401 times
In the program I have autosave set to every 3 minutes (due to my problems with FH randomly closing, see separate thread) and I religiously do a full backup every time I close the program. I cannot understand why I have nothing I entered last week.
Any thoughts welcome!
Paul

User avatar
Jane
Site Admin
Posts: 8441
Joined: 01 Nov 2002 15:00
Family Historian: V7
Location: Somerset, England
Contact:

Re: Recovering after a crash

Post by Jane » 28 Apr 2020 11:19

The snapshots live in your Project folder so if you copied back from your Cloud folder you would have over-written any newer snapshots.

Depending on what cloud service you use you may be able to recover a later gedcom file from the recovery options in the web interface, in dropbox you can generally see the last few dozen copies.
Jane
My Family History : My Photography "Knowledge is knowing that a tomato is a fruit. Wisdom is not putting it in a fruit salad."

User avatar
tatewise
Megastar
Posts: 27078
Joined: 25 May 2010 11:00
Family Historian: V7
Location: Torbay, Devon, UK
Contact:

Re: Recovering after a crash

Post by tatewise » 28 Apr 2020 11:25

Sorry to hear your problems Paul.

What do you think you updated later than the 20th April?

You have only reviewed the Individual records. Are you sure you updated any Individuals after 20th April?

Check all the other Records Window tabs: Sources, Media, etc.
Were any of those Updated more recently?

Snapshot files are only created when GEDCOM changes have been made.
So something must have been changed on 26th April.
Mike Tate ~ researching the Tate and Scott family history ~ tatewise ancestry

User avatar
Jane
Site Admin
Posts: 8441
Joined: 01 Nov 2002 15:00
Family Historian: V7
Location: Somerset, England
Contact:

Re: Recovering after a crash

Post by Jane » 28 Apr 2020 11:39

Just to add it might be worth reverting to the snapshot from the 24th to see what is there. You can always return to the one from the 26th afterwards.
Jane
My Family History : My Photography "Knowledge is knowing that a tomato is a fruit. Wisdom is not putting it in a fruit salad."

avatar
paulr1949
Diamond
Posts: 61
Joined: 16 Feb 2016 10:35
Family Historian: V6.2

Re: Recovering after a crash

Post by paulr1949 » 28 Apr 2020 11:43

tatewise wrote:
28 Apr 2020 11:25
Sorry to hear your problems Paul.

What do you think you updated later than the 20th April?

You have only reviewed the Individual records. Are you sure you updated any Individuals after 20th April?

Check all the other Records Window tabs: Sources, Media, etc.
Were any of those Updated more recently?

Snapshot files are only created when GEDCOM changes have been made.
So something must have been changed on 26th April.
Hi Mike, Jane

I'm pretty sure I added a couple of individuals last week. I have looked at the other record list tabs and yes, there was 1 family record updated on 24th and 2 place records on 22nd, so possibly nearly everything is there...trouble is it is difficult to remember exactly what you added and when! That may be a weight off my mind.

I use idrive.com and whilst they do keep versions I haven't yet investigated that.

Thanks
Paul

avatar
paulr1949
Diamond
Posts: 61
Joined: 16 Feb 2016 10:35
Family Historian: V6.2

Re: Recovering after a crash

Post by paulr1949 » 02 May 2020 11:13

Well new PC was delivered yesterday and this morning I have (I think successfully) backed up the settings from the version on my laptop and restored them to the new program on the new PC - I even managed to find my registration key :!:
I haven't yet had time to have a detailed look, but I nthink all seems OK. The plug-in for this worked fine - thanks Mike.

Further to my earlier posts on this thread, I now believe that I had got all the data I had entered (if not, then only a very small amount is missing, which I can live with.

Now I have to fight with a new version of Outlook :roll:
Paul

Post Reply