* Printing Diagram as .pdf file messed up!

[rlparsons]

I installed Ashampoo PDF Pro on my computer, mainly to get its page numbering facility which generally works quite well for me. However, since the installation I have been trying to save diagrams as pdf files in FH and failed miserably! Thinking perhaps the new PDF software was the problem, I uninstalled it but the problem still persists and I suspect some default settings in the FH package have been modified by it and are now retained.
I have narrowed it down and can replicate it.
When I get to the "Family historian PDF - Save File As" box, as well as showing a reference to "Ashampoo" logo Family Historian Profile (private profile)" and "Use folder from LOCAL computer" at the top it enters and highlights under "File Name" a previously used file. If I browse to another (existing) file name or try to modify the displayed name and press OK, the FH program hangs and I have to crash out! If I just accept the box with OK it generates the required pdf file but with the pre-entered file name and overwrites it.
How do I get back to my original FH settings for the PDF print routine and get rid of the "interloper" settings?
Roy
PS I tried to attach a screen shot but failed at that as well! Not having a good day!

[tatewise]

To post a screenshot see advice at info:forums#posting_topics|> Posting Topics.

After using Diagram > Save Daigarm As > PDF File (.pdf) and clicking OK, ensure that the Printer Name selected is Family Historian PDF and not Ashampoo PDF Pro or any other PDF printer driver.
Does that help?

Also, try reinstalling Family Historian PDF as in how_to:family_historian_installation_problems#save_as_pdf_file_output_is_not_enabled|> Save As PDF File Output is Not Enabled.

There was a long discussion thread on PDF output in which filename problems were discussed but I cannot find it now.
I will keep looking.

[rlparsons]

Thanks for the tips, Mike
As a first shot, Printer Name is "Family hIstorian PDF", Type is "novaPDF7 Printer Driver" and Type is "NVK7", so appears to be in order.
I'll try re-installing a little later.

[rlparsons]

Re-installing Family Historian PDF did the trick.
Many thanks Mike
roy
(One learns a bit more every day!)